Dustin Johnson Exteriors & Roofing ATX/DFW

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Customers rated this pro highly for professionalism, responsiveness, and work quality.

Read reviews that mention:

• work・22

• crew・10

• exterior・6

• house・5

• team・5

• home・4

• siding・3

• door・2

• paint・1

• painter・1

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Bean C.

Apr 30, 2022

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Hired on Thumbtack

Hired on Thumbtack

Dustin installed a beautiful patio cover on my home, also was very thorough and knowledgeable. After having bad experiences with a few other contractors,it was a breath of fresh air to finally find someone who was on time, honest and was not hard to get ahold of if I had any questions throughout the process. Also was the first person I talked to that offered me a warranty from the manufacturer of the cover. Highly recommended!

Details: New patio cover or awning installation • Fixed • Residential

Patio Cover and Awning Services

John B.

Mar 13, 2021

I needed a new roof and had an estimate from a well known contractor, one I had used before. They had replaced my roof in 1993 so I asked for another estimate. I also needed some exterior work done specifically eaves and some carpentry work, I tried a carpenter that was suggested by the roof contractor I used previously but they took forever to reply and when they did it was very high and piecemeal in nature. So I googled "Total exterior contractor" and Dustin Johnson exteriors and roofing popped up. I called the number and left a message. Within a few minutes Dustin himself called and I explained I needed a roof estimate. Within a couple of hours Dustin was at my residence. I walked him and his production manager Josh around our home pointing out things I needed addressed. Besides the roof work I needed some much needed repair. I also wanted to paint the entire exterior a completely different color including the brick. I explained my budget and asked if he could do all I needed within that budget? Dustin explained in full detail the roof system he recommended and a host of other very important factors I had not even thought about. I explained the look I was after and told him about a house in my neighborhood. Without hesitation Dustin suggested we take a ride and allowed me to show him several homes that had done a makeover that appealed to me. We returned to my home where we discussed the project in whole. While he stated that he could not do the entire job Roof, paint, and repair for that budget, He also suggested installing a ceiling on our back porch, something I had not even considered. He could do all of this for 2k above my original budget. Knowing what the other contractors estimate was and what Dustin was offering I said LET'S DO IT! I wont say what the difference was but it was substantial plus Dustin offered top of the line shingles and paint plus some gutters thrown in to boot. One very important aspect of Dustin I was really impressed with and was also a major influence in my decision was he is an AUSTIN LOCAL! Being native to Austin myself I wanted to keep the cash I spent with a local company and not some fly by night Californian or worse a New Yorker!! We signed up and away we go! The start date was a few weeks in the future but within days Dustin called and said his ability to get the roofing materials had bumped up so they could start in one week! Super! So the army of carpenters and crew began the exterior work. Now I needed a door and window removed and new siding on one side just a bunch of repair! On that next Saturday their painter Mark shows up and let me tell you this one man not only looked the part but was ready and fired up to do the job. I can't really describe Mark he is a phenom of paint and started with power washing the entire house including the driveway area deck. Above and beyond what I expected. The whole project took about three weeks plus the SNOW STORM FROM HELL! so 4 weeks total. Dustin is very cognizant of his brand and the optics there of. So no stone left unturned. I cant express how very important that is. He knows that reputation is everything and customer satisfaction is his number one goal!!!!! Was everything perfect no. But I understand that there will always be some issues. It's the nature of the beast and the most important thing to me is how issues are dealt with! Suffice to say there were minimal issues and Dustin and his crew took care of anything I felt needed attention. So to wrap up this post I will say that we not only got the best roof installed but the entire house painted, eaves and overhangs. Trim done and repairs, ceiling on the porch three colors on the house, gutters, window and door removed and new siding and to put icing on the cake he painted the foundation too and the concrete back porch plus installed lattice work on the detached garage. Again all within the max budget that I was keeping secret! One thing I have learned is if you tell a contractor your max they will meet it. Dustin Johnson did what no other contractor does LISTEN to his customers and he knows money don't grow on trees. Not even in the affluent 78704 zip code. So I highly recommend Dustin Johnson Exteriors for your next home improvement project! He is a local guy with ties to this community and he is dead set on doing it right because after all it is his name on the sign out front and word of mouth is the best recommendation you can get!! For passion, price and good old gumption you need look no further than Dustin Johnson Exteriors LLC. Kind regards, John D. Beckerley Native Austinite.

Dustin Johnson Exteriors & Roofing ATX/DFW's reply

Thank you for your feedback and insight John! We are glad that you are satisfied with your experience and we are looking forward to doing business with you in future!

Rica r.

Nov 10, 2021

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Hired on Thumbtack

Hired on Thumbtack

Dustin was absolutely fantastic. He was up front and honest about the products and the long timeline. He took a while to install but we couldn't be happier with the results.

Details: Full roof replacement • Roof lifespan is over • Two stories • 1,000 - 2,000 sq ft • 20 - 30 years old • Asphalt shingles • Yes, fully approved claim • Home

Roof Installation or Replacement

Sara n.

Jun 30, 2021

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Hired on Thumbtack

Hired on Thumbtack

I have to say, I was dreading replacing my roof until I first made contact with Dustin Johnson Roofing. They could not have been more personable, professional and knowledgeable. I was immediately comfortable with them and knew my search for a roofing company was over. Dustin and his team took the time to answer all of my questions and explain their recommendations. They pointed out and explained potential issues with my existing roof that no one else had brought up. My architect father was impressed and said they were spot on with their findings and recommendations regarding them . The new roof looks amazing and they left my yard tidier than it had been before. If I could give them more than 5 stars I would.

Details: Full roof replacement • Roof lifespan is over • One story • 1,000 - 2,000 sq ft • 10 - 20 years old • Asphalt shingles • Home

Roof Installation or Replacement

Chris S.

Feb 10, 2020

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Hired on Thumbtack

Hired on Thumbtack

Dustin was great and offered a lot of helpful tips for our situation. We'll definitely circle back with him for exterior needs in the future.

Details: Shingles or tiles need to be repaired or replaced • Two-story building • 21 - 30 years old • Clay or concrete tile • No, the project is not covered by an insurance claim • Residential

Dustin Johnson Exteriors & Roofing ATX/DFW's reply

Thank you very much for taking the time to rate and review our small business! We look forward to working with you in the future! dustinjohnsonexteriors.com

Roof Repair or Maintenance

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?

  Every job had its own unique in and outs. The best way to get comprehensive pricing is always going to be an in person assessment and inspection. There is no substitute for a hands on approach.

• What is your typical process for working with a new customer?

  We gather your information (name, location and phone number) Then we call to set up an in home appointment Monday - Saturday whatever is convenient for you. You can feel free to give us a call 7 days a week. You can also visit our website to gather more information and to set up an appointment online.

• What education and/or training do you have that relates to your work?

  Owens Corning Certified Installer James Hardie Certified Installer Anlin Windows Certified Installer Coolwall by TexCote