FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our packages start from $500 Please note that a number of factors affect the quote we send to our clients. These include location, distance, gear used eg a project shot on a Red camera costs more than that shot on a DSLR. There are always discounts going on on our website.
- What is your typical process for working with a new customer?
-Every client gets a private page on the hand envy films website where they can follow real-time updates affecting the progress of their project. -payment is broken into three parts 40% job advance 40% post-production 20% delivery This covers up the entire project cost by the end of the project. - while we work on your project, you get a chance to follow its progress by simply visiting your private page whenever you please. You can leave comments and advice on changes you require done on your project. -Delivery is done via an online link available on your private page. No one gets access to your profile but you. You can also get a USB flash drive or DVD delivered to your home address or office. We love what we do and can’t afford to not do it the right way