I called Jeremy because of a big time flea issues we were having in our house due to our pets. Jeremy was very thorough with his before and after instructions. I had initially planned on him spraying both inside and outside but because of the rain and flash flood watches we both agreed against the outdoors for now. I asked his opinion and he said it would be better to wait for another day. I liked that he didn't insist on doing it anyway. I have 3 dogs and for the past couple of weeks neither one of them, or me for that matter, was getting much sleep because of their constant scratching and whining. That night after Jeremy sprayed, we all woke up the next morning around 9:30. Usually the dogs are barking wanting out of their kennels but neither one made a sound so I definitely know his product is working. So again this morning I woke up to no barking or crying. But I do also understand that just because he came out and sprayed does it mean that it's over. I have a part to play in this as well so Jeremy has given me specific instructions for the next two weeks to help make sure this flea circus leaves town permanently. I feel Jeremy went above and beyond with his services as a professional and as a person. Once he got started he was done in no time. I hope develop and great relationship with him and Tex Pro for years to come.