B&B COMPUTECH

Introduction: The following are my credentials: * CompTIA A+ Certified * CompTIA Network+, CompTIA Security+ and VMware 5.5 Training (In Progress) * Microsoft Certified Education Center, MCSE Training, and Southern Methodist University * Process Technology, Lee College, and Distinguished Scholar * Basic Police Officer Certification; Basic Crime Prevention Specialist Certification, Baytown Police Academy at Lee College * Board-Level Electronics Certified, Olsten Technical Services * Proficient in Windows OS (XP to 8 and Windows 2000) * Proficient in Microsoft Office Suite (98 to 2010) * Proficient in PC/Desktop/Laptop Support * Proficient in PC and MAC Hardware Support * Proficient in Wireless Networking * Proficient in Active Directory (Add, Edit and Remove Users and User Permissions) * Disk Imaging Using All versions of Symantec/Norton Ghost and Other Imaging Solutions * Firewalls (Hardware and Software) * Design and Manage Floor Plans and Elevations in Aperture * Provide Hardware and Software Support for All Phases of Business (from End User Through Enterprise Environments and Home Users Throughout the Greater Houston Area) * Desk-side Support for On-Site Hardware (Desktops, Laptops, Printers and Scanners) and Software (Windows OS, Microsoft Office 2003 to 2010, Antivirus and CD/DVD Burning Software) * Remote Support for Hardware (Desktops, Laptops, Printers and Scanners) and Software (Windows OS, Antivirus and CD/DVD Burning Software) * Whole Disk Encryption (Desktop and Laptop) Using McAfee Disk Encryption, Symantec Disk Encryption (PGP) and TrueCrypt * Experience with Active Directory (Add, Edit and Remove Users and User Permissions) * Migration of User Data During Reimaging Process and OS Upgrades