FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Prices are tailored to fit each client's individual needs according to their budget. Pricing is affordable and varies depending on the complexity of the tax return. Prices start at $100.00 for most returns. Our Discounts: 1. Senior Discounts 2. Veteran Discounts 3. Military Discounts 4. Referral Discounts 5. Seasonal Discounts 6. Referral Discounts 7. Teacher Discounts 8. Student Discounts 9. Loyalty Customer Discounts
- What is your typical process for working with a new customer?
Once I have the details of a full assignment, The client will receive a proposal via email and/or text message which includes full work scope and the overall total estimate for services. Download our secure approved IRS mobile App to your apple or android device. The entire tax preparation process can be done online and via the secured app. We are in contact with the client on a daily basis via email and phone. You are always in direct contact with the Enrolled Agent or CPA preparing your tax return. Detailed instructions are provided through out the process. Tax documents are passed back and forth through your private secure portal. The final work product is presented once the final payment or balance is paid in full. Clients are able to track the details of their project and work completion via the customer management app. We’re dedicated to our clients and staying current on confusing new tax laws. We’re always ready for the toughest situations.
- What education and/or training do you have that relates to your work?
Over 15 years of experience in income tax preparation. Authorized E-file Provider, Itemized Deductions, W-2, Self-Employed-1099. Rapid Refund- $6,500 Cash Advance option available.