My bathroom was really ugly and dysfunctional, with a big hole exposing the plumbing in the bathtub and broken vanity drawers that fell out when opened. After 31 years and being home to a family of 5, it was in dire need of a complete remodel. We had spent two years getting estimates, but they were all so high, we just couldnt afford to have the work done. The companies we contacted offered no options and didnt even seem interested in working on such a small project. Needless to say, I was discouraged.
From the minute we walked into Watson Tile and Stone, it was different. We met Patsy and her husband and Angie and Ed. They were friendly and positive. The day, Ed came to our home to measure and give an estimate. I was embarrassed to even show him the bathroom, but he was so reassuring and gave me the opinion that my ideas were achievable and my small bathroom project was important. We found their estimate reasonable, and entered an agreement to have the work done.
Two and a half weeks later, I couldnt believe the transformation that had taken place in that bathroom. From the initial tear down, to the last screw put into place, the job was done by professional craftsmen, who took pride in their work, cared about our property and exceeded our expectations. The room is beautiful and I love it. Watson Tile and Stone and their skilled craftsmen delivered exactly what they promised and even more. They did it with the personal touch of people who care.
Thank you Patsy and Angie for helping me pick colors, tile and granite and for always responding when I had questions or wanted to add something to the project. Thank you Hosea and Cirilo for the beautiful texture and paint; it really looks nice. The custom cabinets and granite are wonderful and look fantastic. I cant even find words to thank James for all he did throughout the project and even afterwards. He is creative and skilled in so many aspects of his craft, but is outstanding in his attention to detail and customer satisfaction. He and his son, Jacob are a great team.
That was last year, July 2010. In October 2011, I called Watson Tile and Stone and asked if they would be interested in doing our other bathroom. They agreed and I told Patsy I wanted it to be just like the first one with the same tile, granite, fixtures and etc. I also asked if the same craftsmen might be available to do the work.
Now its finished and decorated and even more beautiful than our first project. No more ugly bathrooms in this house. We had the same level of support and the same professional craftsmen on our second project. We are VERY happy and appreciative customers.
Thank you Watson Tile and Stone.
Dont be surprised if the phone rings again next year.