FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide upfront competitive pricing. We have financing available to include 12 months same as cash. We work with the customer to identify the scope of the project
- What is your typical process for working with a new customer?
We typically start with an in-home consultation which includes measuring and shopping for the floor as we bring all the samples to you. After the customer selects their new flooring, we manage the ordering and installation of the product for the customer.
- What education and/or training do you have that relates to your work?
We go through over 200 hours of training and then continue with continuous education.