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TechPros
TechPros

TechPros

Top Pro

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Offers remote services
Discounts available
Offers remote services
Discounts available
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Sorry this pro can’t do your job, but we know other pros who can.
Introduction: We like to focus on the home user and small-to-medium sized businesses. This keeps our attention on the individual and we enjoy delivering a more personalized approach to technology solutions. We want to be your one-stop-shop for all things technology: Computers, Printers, Phones, Home Technology, Network Setups, Smart Home Devices and much more. We also provide excellent IT services for small-to-medium-sized businesses including networking, IT support, server management, and more. Call us today to find out how we can help your business grow and excel with technology. We believe that your business also needs to have a professional online presence or web site. To that end, we also partner with a highly qualified web services company to provide superior web presence management services from web design, to SEO services, email newsletter campaigns, social and online marketing, online reputation management, and more all to promote your message online and attract customers and leads.
Overview

Current Top Pro

Hired 28 times

Background checked

Verified business

1 employee

15 years in business

Payment methods

Apple Pay, Cash, Check, Credit card, Venmo, Zelle

Social media

Facebook, Twitter

Currently a top pro

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Jan - Jun

Featured Projects
  • Network Wall Mess to Organized

    Approx. $250

  • Replace Screen on AIO

    Approx. $600

Photos and Videos

15 photos

Specialties
Computer issue

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Computer type

,

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Excellent 4.9

43 reviews

5
96%
4
2%
3
0%
2
0%
1
2%

Read reviews that mention:


Karen S.

Computer Repair

Zach was very professional and provided excellent recommendations. At this point, we're ordering a part and he will contact me when it comes in. I feel comfortable providing this initial review even though the repair to my computer is still in progress.
Sep 13, 2020
·
Verified
Laurie-Beth L.

Computer Repair

Zach was amazing and on time and helped us set a clear plan and blue print for what needed to be done and he is our now go to computer wiz!
Aug 25, 2020
·
Verified
Martha t.

Network Support Services

I needed help with printer hookup. He was punctual, went to work, completed project quickly. I appreciate getting needs taken care effectively and efficiently.
Feb 26, 2021
·
Verified
Steve G.

Computer Repair

Zach did a great job replacing my laptop keyboard on my Macbook Pro. He replied quickly to my request. Kept me up to date on the process and I was able to keep my laptop until the new keyboard came in. I highly recommend TechPros if you need your laptop serviced.
Sep 10, 2020
·
Verified
Cassidy C.

Computer Repair

I had to get my screen on my laptop replaced. He was very quick to respond and kept me updated, I took my laptop in once the part arrived and he got it done almost immediately and I was able to pick it up the next day. Great experience!
Aug 19, 2020
·
Verified
Credentials
Business Verified

TechPros verified

Background Check

Robert Zachery Crockett

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    My hourly rate is for the first hour, after that my rate is prorated to the half hour. Special projects that won't fit a standard hourly rate can be discussed at the time of the project.

  • What is your typical process for working with a new customer?

    The first step is to always listen to the problem they are having, easy enough, but it often gets skipped past by hearing what was said, but not actually listening and paying attention. From there I start asking pertinent questions to get to the root cause or find a good solution. Before starting the work, a final question of 'what do you ultimately want to accomplish' is asked to put the correct heading on the project.

  • What education and/or training do you have that relates to your work?

    I have nearly two decades of IT work experience, in addition to an AAS in Computer Network Engineering.

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