TechPros
TechPros

TechPros

Offers remote services
Offers remote services
contact for price

Sorry this pro can’t do your job, but we know other pros who can.
Introduction: We like to focus on the home user and small-to-medium sized businesses. This keeps our attention on the individual and we enjoy delivering a more personalized approach to technology solutions. We want to be your one-stop-shop for all things technology: Computers, Printers, Phones, Home Technology, Network Setups, Smart Home Devices and much more. We also provide excellent IT services for small-to-medium-sized businesses including networking, IT support, server management, and more. Call us today to find out how we can help your business grow and excel with technology. We believe that your business also needs to have a professional online presence or web site. To that end, we also partner with a highly qualified web services company to provide superior web presence management services from web design, to SEO services, email newsletter campaigns, social and online marketing, online reputation management, and more all to promote your message online and attract customers and leads.
Overview

Hired 49 times

Background checked

Verified business

3 employees

16 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Venmo, and Zelle.

Social media

Facebook, Twitter

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Top Pro Icon

2021

Featured Projects

37 photos

  • Network Wall Mess to Organized

    Network Support Services

  • Replace Screen on AIO

    Computer Repair

Specialties
Computer type

,

Computer issue

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Excellent 4.9

55 reviews

5
94%
4
4%
3
0%
2
0%
1
2%

Read reviews that mention:


pro avatar
Lori h.
May 30, 2022
·

Hired on Thumbtack

Hired on Thumbtack

What a great experience! Zach’s not only professional and knowledgeable but also happens to be a very nice guy. He solved my computer issue, gave me some good tips, and made great recommendations for replacing my current system.

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc. • Remotely (phone or internet)

Computer Repair
pro avatar
Wallace H.
Jul 14, 2021
·

Hired on Thumbtack

Hired on Thumbtack

Zack was a tremendous help in resolving my computer concerns and gave great technical advice on questions that we had. Zach calmly reassured us that the computer issues were repairable and provided the knowledge that will allow me to maintain my PC. Thanks Zach for your support. Tina and Wallce Hicks

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

TechPros's reply
More than happy to be of assistance. I hope to help you both with any future questions you may have.
Computer Repair
pro avatar
Karen S.
Sep 12, 2020
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Hired on Thumbtack

Hired on Thumbtack

Zach was very professional and provided excellent recommendations. At this point, we're ordering a part and he will contact me when it comes in. I feel comfortable providing this initial review even though the repair to my computer is still in progress.

Details: PC • Desktop • Computer not turning on • My home, venue, etc.

Computer Repair
pro avatar
Salomon m.
Jul 26, 2021
·

Hired on Thumbtack

Hired on Thumbtack

Has amazing skills and knowledge about computers very helpful, it’s reassuring that any questions I have can be answered very quickly as well

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair
pro avatar
Janet P.
Nov 4, 2021
·

Hired on Thumbtack

Hired on Thumbtack

He was incredibly knowledgeable and addressed issues quickly. Also he was very gracious. I’m not a tech inclined person and he managed to make me feel comfortable with this fact.

Details: PC • Laptop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair
Credentials
Business Verified

TechPros verified

Background Check

Robert Zachery Crockett

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    My hourly rate is for the first hour, after that my rate is prorated to the half hour. Special projects that won't fit a standard hourly rate can be discussed at the time of the project.

  • What is your typical process for working with a new customer?

    The first step is to always listen to the problem they are having, easy enough, but it often gets skipped past by hearing what was said, but not actually listening and paying attention. From there I start asking pertinent questions to get to the root cause or find a good solution. Before starting the work, a final question of 'what do you ultimately want to accomplish' is asked to put the correct heading on the project.

  • What education and/or training do you have that relates to your work?

    I have nearly two decades of IT work experience, in addition to an AAS in Computer Network Engineering.

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