Lock-It-Down Locksmith, LLC

4.9
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(173)
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173 reviews
5
91%
4
6%
3
1%
2
2%
1
1%
Customers rated this pro highly for responsiveness, value, and punctuality.
  • Don O.

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    If you look at the invoice and the fact that Chris fixed everything in 10-15m, your first impression would be that this company is too expensive. However, this is totally NOT true. The value is definitely there and Chris a pleasure to work with. Professional all the way! I would not hesitate in the slightest to use this company again.

    Feb 23, 2018Verified
  • JJ K.

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    I would give him 6 stars if I could. Excellent service.

    Jan 26, 2018Verified

About this pro

Everything is centered around our customer's satisfaction. We aim to offer competitively priced, professional service 100% of the time. We stand behind our work with a 90 day warranty, and because we are a member of the Good Contractor's List, you are covered by their $10,000 guarantee. If it isn't right, then it isn't done. The people I help and the relationships I build with my customers are truly the thing I enjoy most. Everyday is a little different than the day before despite driving around Dallas/Fort Worth all day and working with locks and keys.

Years in business

5

Times hired on Thumbtack

285

Number of employees

1

License

Verified
Show more

Photos and Videos

10 photos

    Q & A

    • What should the customer know about your pricing (e.g., discounts, fees)?
      We charge a service call to come out to the customer's location. For the most part, in a residential situation that service call is $65-$75. Commercial calls have a service call of $75-85. Parts of Fort Worth, north of McKinney, and south of I-20, can see a higher rate. I tell custtomers if you're going to call us out, get everything you need done. MAXIMIZE THE VALUE OF THE SERVICE CALL. Putting things off will only wind up costing you more in the long run. Automotive lockouts are $65, lost key replacement varies depending on the vehicle. Please inquire for details. All prices are subject to change. If you are quoted a price, that is the price, unless the work is different than requested. All prices are quotable before completion of any work. All quotes that are "sight unseen", may have fluctuation in the actual price on the invoice. I try to assess the situation and give an accurate quote before the work is done so everyone understands the pricing ahead of time.
    • What is your typical process for working with a new customer?
      I do my best to be available when you need me to be. There are always going to be times that requested times are already taken, but I'll always try to accommodate your schedule.
    • What education and/or training do you have that relates to your work?
      If you're licensed/registered with the TXDPS, it is required to have 16 hours of continuing education credits every two years in order to keep your registration card. Of the 8 hours required every year, 1 hour must be an ethics class.

    Business hours

    Central Time Zone
    Sunday7:00 a.m. to 7:00 p.m.
    Monday7:00 a.m. to 7:00 p.m.
    Tuesday7:00 a.m. to 7:00 p.m.
    Wednesday7:00 a.m. to 7:00 p.m.
    Thursday7:00 a.m. to 7:00 p.m.
    Friday7:00 a.m. to 7:00 p.m.
    Saturday7:00 a.m. to 7:00 p.m.
    Coverage Area for Lock-It-Down Locksmith, LLC is about 60+ miles of Carrollton, TX.