Red Photo Booths

Credentials

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?
  We will have a package to fit your wants and budget. Complete transparency and no surprises that is our goal. We have 2 photo activation companies: Red Photo Booth that specializes in high end, customized packages and Dallas Photo booth (dallasphotobooth.com) that focus on budget friendly / non custom packages. With us you don't have to worry about any hidden charges...we don't have any. Unless you are tax exempt (schools, non profit, etc.) there will be taxes added to the final amount. We included almost everything with all of our packages (only add on items are scrapbook package and larger 4x6 prints). Price is based on number of hours. We don't charge for travel, setup or breakdown. You just pay for the hours we are operational. that's it... Please call our office and we can answer all your questions. We can also send you a custom quote with exact / final amount. Deposit is only $50 to reserve your date. Balance can be pay when ever you like and only due by the day of the event.
• What is your typical process for working with a new customer?
  1st and most importantly we spend a lot of time answering all the questions and providing information that's important for them to make decision. We know this is the 1st photo booth hire for most of our clients and we want to make sure it's a good fit for them and their event. We want them to compare us to others. We want them to ask the right questions when comparing. We want to help our clients regardless of who they decide to work with. Once a client decide to hire us: (a) we will send them an online service agreement that they can review and sign electronically (b) we will send the login information to their own personal client portal site (c) They will complete an "event planning form" so we can customize the package for them (d) Our graphics designers will custom build the print template and send them proof for approval (e) our clients can make their deposit and/or all their payments online via their client portal. Our operations manager will have an open line of communication through out the process. Communication is the key to any successful project. Our clients are involved with every setup of the process to make sure the expectations are clear and we strive to meet or beat what our clients expect from us.
• What education and/or training do you have that relates to your work?
  We have photographers, graphics designers, project managers, information technology experts, most importantly The Best Event support team in the industry in our team. We are always doing product research to make sure we have the best equipment and software. We spend lots or hours preparing for each event. We are always finding ways to improve our process to make it easy on our clients. Everything we do is based on one guiding principle: "there are NO redos or 2nd changes...we have to be perfect each and every event"!