Find a chemical free carpet cleaning service near Cedar Park, TX

8 near you

Find a chemical free carpet cleaning service near Cedar Park, TX

8 near you

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6. Master's Touch Steam Cleaning
4.8
from 496 reviews
4.8
(496)
IN HIGH DEMAND
  • 17 years in business
  • 1075 hires on Thumbtack
"My eyes stung a little, but not a chemically smell. Barely any fumes, but I still sat out on the porch as the Technician worked. RUSHED ON THE FIRST VISIT The technician was polite, but I felt that he rushed the job the first time around. Also, he made several comments that bothered me. INAPPROPRIATE COMMENTS He said when he first got there on the first visit that he wished he could be doing a different job (paraphrased) which made me rhink that he did not like his job. That came across in the work that he did thd first time. He also asked me to be "reasonable" with him on the stains, even though I was being very nice to him and not being demanding at all with him. It seemed like in the past he had had some very rude customers in the past. On his first visit, he was making way too many excuses as to why he thought that most of the stains would not come out of my sectional. I told him to just try his best to get the stains out and the second time around he did get most of them out (except the ink stains). Personally, I felt that he was just being lazy or was suffering from some type of physical ailment on his first visit, because it's a physically draining job and he was sweating profusely even though I had the ceiling fans and AC on. Therefore, I allowed him to go out to his truck to rest when needed, because he seemed so mentally and physically exhausted. I felt bad for him. The last comment was that he felt like my sectional was "old" even though it was bought around 2004 (13 years ago), but now looks almost brand new after he cleaned it. Just inappropriate comments made to me as a customer. But, other than that he was nice. He did my sectional and carpet on his first and second visit. SECTIONAL The first time he came out, he didn't clean the bottoms of the cushions or underneath the cushions. The second time, he did. In addition, the ink stains did not come out of my sectional and he left large water/stain remover solution marks the first time, so the second time he removed the majority of them. Lastly, the first time he failed to clean the top and sides of my ottomon. The second time he did. Sometimes, people take advantage of kind people. Maybe he thought that I would not notice the job he did since I was out on the porch. CARPETING He also failed to suck up all of the water from the carpeting. It took a week instead of a day for my carpet to dry. This was very inconveniemt for me. He failed to clean two small areas (one in the corner of my Master bedroom and one was in the corner of my dining room), so he had to come back to redo the job. When he did come back they did not charge me which was good and he did humbly take full responsibility for not doing a good job the first time which really impressed me. The second time around, the carpet only took 1 - 2 days to dry. On his second visit, he got out most of the stains, except lipstick and mascara, but one reason was because I was helping him get out the makeup off the carpet. I got on my hands and knees and was scrubbing the stains off myself with "Carbona" Ink and Makeup Stain Remover. PROMISES NOT KEPT The first and second time around, the thing that bothered me was that he promised to do 3 things for me, but failed to do so: (1.) On the second visit, he promised to put on Scotchgard for free. My friend and I never smelt the fumes and it didn't bead up, so we knew he didn't put it on even though he told us that he had after we asked him if he did. (2.) On the second visit, he said he was going to put an iron on the makeup stains since they didn't come out on both visits, but he failed to do so. Those stains are still there. :( (3.) On the first visit, we found a broken mouse tail and he suggested to pick it up (I guess for health reasons) for me, but I ended up having to do it instead after he left. We, women, don't like to handle dead animals. I take people at their word. RUSHED OFF BOTH TIMES BEFORE MAKING SURE I WAS HAPPY WITH THE JOB Also, I wish that he hadn't rushed off and had asked me before putting up his hoses and equipment to look at the job he did on both occasions. Both times, he was in a super rush to leave without saying good bye or making sure he didn't miss a spot, etc. Other than those things, I am happy with the job that he did. On the first visit he would have gotten a "2" rating. But, after the second visit, I am giving him a "4" rating, because my carpet looks clean even though not all stains came out, but the deep, bad ones are faded now. I would recommend "Master's Touch Steam Cleaning" to others & I would maybe hire them again if next time, I would get a more customer service oriented, personable, and honest Technician who kept his promises although he seemed like a nice man and I feel bad for him."
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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

How often should carpets be steam cleaned?

Dirty carpets can be unhealthy for the people living in the home, particularly those who have allergies, so it’s important to have them cleaned regularly; simply vacuuming once or twice a week isn’t enough. Carpet cleaning should be done by a professional carpet cleaning service at least once a year to remove grime and help extend the life of your carpet. Most carpet manufacturers recommend professional steam cleaning, which penetrates deep into the carpet fibers and lifts out both dirt and the pollutants that get tracked inside. Steam cleaning also removes most of the moisture, so carpets dry quickly enough for homeowners to resume using them the same day. Between professional carpet cleanings, your carpet may need an emergency spot cleaning. Pet accidents, food or drink spills, and more can often be effectively cleaned with some water and a drop of white vinegar, although many cleaners will also make house calls for smaller spills and hard-to-clean spots like wine or grease stains.

How much does it cost to clean a carpet?

Carpet cleaning costs vary depending on the type of cleaning, such as steam cleaning, and whether there are any stains that require special treatment. The main cost factors are the square footage of the carpet and the material it’s made from. The national average carpet cleaning price ranges from $100 to $130 for a typical suburban home, but steam cleaning prices start at an average of $120. In general, professional carpet cleaning ranges from an average of 20 cents to 50 cents per square foot, depending on where you live. Many companies have a minimum fee or room requirement — such as two rooms for an average of $40 each — and will charge more to clean carpeted stairs or a second floor. Finally, the carpet fiber type, density and pile will also affect the cost of cleaning; man-made fibers are stain-resistant and easier to clean, while wool carpeting is sensitive to water and requires more care.

What does carpet cleaning cost?

National average carpet cleaning prices range between $100 and $130. Carpet cleaning prices depend on how many square feet of carpet you want cleaned, how many rooms in one house or building will be cleaned, how stained your carpet is, how much the carpet cleaning company charges, your ZIP code, and the type of carpet you have. Cost per square foot can range from 20 cents to $1 or more, based on the above variables. Synthetic carpets are typically the least expensive to clean; natural fibers like wool cost more, as they require more care and attention, as well as more drying time. Excessive stains, challenging locations such as stairs, and accessibility also factor into your carpet cleaning price. Companies may charge a minimum service fee for cleaning a small carpet to cover their business expenses (paying employees, transporting the special equipment to your home). If your pet has repeatedly saturated the carpet with urine or if the fibers are extremely matted down, it may make more sense to completely replace your carpet than to continue to have it cleaned.

How do you find a good carpet cleaning company?

Regular professional carpet cleaning can both extend the life of your carpet and remove harmful pollutants from your home. Finding a good carpet cleaning company is an important aspect of home maintenance. When choosing a carpet cleaner, consider these top three questions:

  • What method of carpet cleaning do you prefer? Steam cleaning is an increasingly popular method because it’s thorough and safe, and dries quickly enough for you to return to your home the same day the carpets are cleaned.
  • Have you checked the company’s references? Most cities are home to several carpet cleaning companies, so it’s a good idea to check their reviews and references. Look for references from people in your neighborhood with homes similar to yours.
  • What’s included in the base price? What other services does the carpet cleaning company offer? Some companies will move furniture for you, while others charge a fee for it. Some include stairs in the cost of the home’s cleaning, while others charge per step.

How much does it cost to clean an area rug?

Whether your pet had an accident, the party got too wild, or your kids can’t control their juice boxes — we all need rug cleaning from time to time. In fact, even if you don’t have a spill or spot, it’s wise to have your area rug cleaned approximately once a year to keep the rug fibers in good health. In general, rug cleaning prices depend on the square footage of the rug, what the rug is made of, whether any repairs are needed, and whether you require the pro to travel to your location or provide pickup and drop-off services. Nationally, average area rug cleaning prices range from $80 to $120.

Wool and silk area rugs typically cost more to clean than rugs made from synthetic fibers because the more delicate materials take more care and may require specialized cleaning fluids. For example, a synthetic rug may cost $1.50 per square foot to clean; a wool, cotton, or chiffon rug could be $2 per square foot; and a silk or Navajo wool rug could cost $3 per square foot. The two most common rug cleaning methods are steam and chemical cleaning. The costs for the two methods are often the same, although a steam-cleaned rug will take longer to dry due to the moisture. If your area rug needs odor removal, moth deterrent, or hand washing, there will be additional charges.

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