Security Consultant Pros
Security Consultant Pros

Security Consultant Pros

Offers remote services
Discounts available
Offers remote services
Discounts available
Free service call


Select a service
Zip code
Building height
Features already owned
Number of cameras needed

Responds within a day

Introduction: We pride ourselves on having the very best customer service in the industry. For over twelve years straight, we have 100% customer satisfaction and we install the #1 Alarm System and Video Cameras. We are family owned and operated and the 2018 , 2109 and 2020 Winner of the Best of the Best Security Company in the Hill Country News. You really should be alarmed!
Overview

Hired 7 times

Serves Cedar Park, TX

Background checked

5 employees

12 years in business

Payment methods

Cash, Credit card, PayPal, Square cash app

Social media

Facebook

Featured Projects

23 photos

  • Boat Dock Security

    Home Security and Alarms Install

  • 4 Video Cameras

    Home Security and Alarms Install

  • Video Skybell

    Home Security and Alarms Install

Specialties
Features wanted

, , , , ,

Reviews

Customers rated this pro highly for professionalism, value, and work quality.

Exceptional 5.0

13 reviews

5
100%
4
0%
3
0%
2
0%
1
0%

Read reviews that mention:


Michael S.

Home Security and Alarms Install

This is a 6+ STAR Company!!! Just moved to the area, and after having our house broken into and suffering thousands of dollars in damages and theft 10 years ago, I immediately went with BRINKs since they were our former company in another state for almost 3 years.  What a humongous mistake!  Since BRINKs does not have 24/7 security cameras, I did a GOOGLE search to find a reputable company to purchase our system from and also install them and I saw that Security Consultant PROs had not only great reviews but their family photo also caught my eye too= to me that is an indicator that they are proud of the value they provide to their community and quite confident in what they do.  Within 48 hours of me calling Mary, her and her husband James were at our home doing an assessment of how many cameras we may need and they saw our BRINKS sensors for our windows and doors...to make a long story very short, I have canceled our BRINKS contract because Mary was able to provide a much better product that has better range for a lower price...and her son Jimmy- -who is an incredible computer GURU- -installed all of them for me!  Additionally, the security cameras that I purchased from them and that James and their agile employee Matt installed last month have incredible capabilities & features that make it easier to see objects both day and night.  Rest assured that I shall NEVER recommend BRINKS in the future to anyone...I had to call BRINKS 4 times over a 10 day period in my attempts to get a return label for that is the only way to get a refund from them in a timely fashion. On my 3rd attempt, a BRINKS "customer service rep" laughed at me when I could not get my password or passcode correct=she was SO WRONG in both her verification efforts and attitude! So I urge anyone reading this review to be smart and call Mary for she and her terrific family shall take AWESOME care of you, your family, and your property/valuables AND they will save you time, money, and lots of frustration too! Siempre Fiel, Michael
Security Consultant Pros's reply
Thank you so much for taking the time to write such an impressive review. We are not only blessed but also grateful to have your business. Thank you for entrusting us with your family’s security needs. Mary
Nov 5, 2020
·
Verified
Debby S.

Home Security and Alarms Install

Mary is very kind and accommodating. She and her staff answered all our questions and addressed every concern. Our peace of mind has been restored!
Security Consultant Pros's reply
Thank you so much for your kind words! We truly are blessed to have your business! Mary
Nov 11, 2019
·
Verified
Kim C.

We were referred to Security Consultant Pros by our insurance agent after we moved to Austin. They installed a new security system for our home. We are very pleased with the service that we were given by Mary Smothers and her team. We were informed of all of our options and the costs were explained upfront. They were very professional, knowledgeable and personable. They went over the system with us until we were comfortable using it. We are very pleased with our decision to use them as our security company and would recommend them without reservation.
Sep 30, 2015
Jackie M.

When I moved into my house I had security pros come and fix the security system that was previously installed wrong. They spent many countless hours to get the security system to function properly. Earlier this summer my alarm system went off at around 1:10 am and getting a call from the security company, they had many reasons why it could have gone off, storm, high winds, we had neither. I called Security Pro's and they made arrangement with me and come and find the solution. They thoroughly checked all windows and found a bug that had tripped a sensor. After their very thorough search, they did replace three sensors that were faulty on other windows. Very pleasant people and very respectful of your property. Thank you for your hard work.
Sep 29, 2015
Stephanie C.

Mary and her team did a great job installing our security system! Our home presented some challenges at installation, but Security Pros worked through them. We now feel much safer with our state of the art system!
Sep 30, 2015
Credentials
Background Check

Mary Smothers

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Our pricing is the best in the industry for the packages we offer. Our residential pricing is on our website so that there is consistency.

  • What is your typical process for working with a new customer?

    We are very customer service oriented and always treat our customers the way we would like to be treated. This starts with giving the best price, equipment and service in the industry. In addition, we have a friendly and caring staff that is very thorough with training clients on how to use their systems.

  • What education and/or training do you have that relates to your work?

    Every member of our staff is trained every year through continuing education and we all attend the alarm conventions that take place several times throughout the year. We are licensed and regulated by the DPS.

Not what you’re looking for?

No problem: we have pros for every job.