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Peter responded very promptly and I was able to see him the same day. When I left my laptop with him to do diagonstics, I was kept updated with via text, which I appreciated. Because of issues on my laptop, I had to leave it there overnight as well, but I was able to pick it up fairly early the next day. When I went to pick it up, he explained the issues as well as how to find and utilize the anti-virus software he installed for me. Overall, he was very friendly, efficient, and affordable. I would work with him again in the future.
The job included fixing the hard drive on some computers and removing viruses from others
Mr. Alexander is a team player. We worked together on a summer youth program assigning young people to various positions across the city. Students were placed in jobs ranging from office work, radio station assistants, and computer repair and sales. Additionally, his knowledge of IT has been beneficial to the development of a local Silicon Valley styled training program for community members and youth. What could be better is his lack of willingness to say no to projects and people requesting his help that may not be up to his standards of operation and skill set. I would work with him on future projects and recommend him as a team member to other inquirers.
John has been our IT guy for about 3 years. He's in charge of our business computers and our home pc's and laptop. I like that he's easy to get a hold of and if there is a problem he handles it quickly. This is very important to us. He's also personable, professional and polite...all around easy to work with.
Fantastic service. I recently began to get popups while online so obviously my computer was infected with a virus. Tom connected to my laptop remotely after walking me through the process over the phone. The whole process was very easy and efficient through Thumbtack. Tom was very professional and extremely helpful and efficient. He installed a new anti virus software on my computer and repaired my laptop in a few hours at a very reasonable rate. I would highly recommend him should you have any similar problems!Thanks Tom! Liv
My laptop wont power on after I replaced thermal paste on cpu and gpu. At home it took about half an hour for him t find out if there is anything wrong with the pc. In the end he said the problem might be with the motherboard shot circuited. It would have been better if he could check the mother board but he said it is of no use.
Needed to have WIFI card replaced. He was able to pick up the laptop and returned it the following day. He made sure it was working properly when he delivered it. Great service and will use him again if needed.
Did an excellent job and got it done fast, very knowledgeable. Will be referring friends and family
Excellent I.T services along w managing small project(s).
Tom repaired a charging port issue on my laptop that I had priced at another repair shop. In short Tom fixed the problem and got my computer back quickly and at less expense than "the squad". Very happy, and would definitely use his services again.
New To Thumbtack
I've been working on enterprise systems for over 10 years. I also tinker with old systems and low-cost and low-power solutions.
New To Thumbtack
I am very flexible, hardworking, and I have years of experience. I will travel to your home, or business. I am new to the area from California. I am looking to get stated up here in Texas.