Magic Wand Carpet, Drapery,Upholstery & Tile and Grout Cleaning

Conroe, TX

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About this pro

How does your service stand out?

WE ARE ON THE JOB WHEN WE PROMISE TO BE THERE, WE LISTEN TO OUR CUSTOMER SO WE CAN GIVE THEM THE QUALITY JOB THEY DESERVE AT AN AFFORDABLE COST Greetings!! From Magic Wand My name is Tom Fennel the owner of Magic Wand Carpet, Upholstery and Drapery Restoration Company. I am about to tell you how and why Magic Wand Carpet, Upholstery and Drapery Restoration Company stands above and beyond the rest of the cleaning industries standards in more than one way. First and foremost I am going to show you a list of not only the features of my company but more importantly how they can and will benefit you. STATE OF THE ART TRUCKMOUNT STEAM EXTRACTION EQUIPMENT Feature: Owner/Operator and ICRC Certified Master Technician with 33 years of experience, my only goal is earning you, your friends and your families business for a lifetime Benefit: Your peace of mind knowing that you have a highly trained professional that takes complete responsibility in restoration of your carpet, upholstery and draperies Feature: Powerful vacuum. Benefit: Leaves your carpets clean and nearly dry to touch. Feature: Heavy Duty 3 tier heating element that will provide temperatures ranging from165 degrees all the way up to 2000 degrees. Actual steam temperature of 212 degrees Fahrenheit is used simply creating a 100% natural degreaser from water itself Benefit: Your carpets, upholstery and drapery's are left looking, feeling and smelling clean, soft, beautiful and healthy with no residue or potentionally hazardous chemical waste left behind. Feature: All carpet manufacturers recommend Steam Extraction Cleaning Benefit: You can positively rest assure you are safe in choosing the right method. Feature: Soil, bacteria and allergens are steamed and extracted out of the carpet/upholstery and into my machine. Benefit: Your home is a much happier, healthier and safer place for you and your family. Feature: Bonded, Licensed and Insured Benefit: 100% worry free environment because all of the bases are covered Feature: Only Full Service Work is performed at each and every job with No Hidden Charges Benefit: You will always know that you will receive quality workmanship the first time. It is nice to know a guaranteed price up front that will NEVER change. Feature: Operation hours are 7 days a week 24 hours a day 365 days a year !!!! Benefit: Rest assured that you can get an appointment when YOU need it most.

What do you enjoy about the work you do?

The satisfaction in my customers face when they see quality work at a reasonable price
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Location

Conroe, TX 77385

Background check

Complete

Years in business

36

Number of employees

3

Times hired on Thumbtack

62

Reviews

27 Reviews
  • Barbara B. Mar 18, 2016
    Carpet Cleaning
    Verified Review
  • Josh J. Feb 24, 2016
    Tile and Grout Cleaning
    Verified Review
    There are several areas that where missed around door threshold, toilet & cabinets. I expected an actual steam clean but instead it was a floor maintainer which i can rent from Home Depot. Also had master bathroom cleaned which it didn't clean grout at all which i paid him for but shouldn't have. Cleaner tracked on real wood floors and not wiped up.
  • Christine B. Sep 4, 2015
    Carpet Cleaning
    Verified Review
    Excellent job done for 3 rooms of carpet + large walkin closet + stairs + 3 couches + 2 chairs, but he cleaned the wrong chair. He returned a few days later to do the right chair at no cost, so I had him do 3 oriental rugs while he was here. Originally I was worried the carpets would not be dry enough by day's end, but they were dry sooner. Definitely going to call Tom from now on when I need upholstery, carpets or oriental rugs done again. Excellent pricing & he's really fast! Nice guy, too.
  • Stephanie H. Aug 28, 2015
    Steam Cleaning
    Verified Review
    Pleased with his work, showed up on time, and very professional.
  • Patricia F. Jun 20, 2015
    Carpet Cleaning
    Verified Review
    Did not show up. Did not call. I called and was put off and told that someone would call in 30 min which never happened.
    Tom F. Jun 21, 2015

    Due to the flooding in the Houston area I felt i had to put the flood victims ahead of normal cleaning request I apologized to Patricia but was not able to satisfy her

  • Traci H. Jun 3, 2015
    Carpet Cleaning
    Verified Review
    He was on-time, thorough and very knowledgeable.
  • Edwin G. Jun 1, 2015
    Carpet Cleaning
    Verified Review
    He was punctual and made a crappy looking carpet look new again!! Outstanding work. I will use him at my new place.
  • Tresa J. May 26, 2015
    Carpet Cleaning
    Verified Review
  • Mrs. G. May 20, 2015
    Carpet Cleaning
    Verified Review
    Highly professional, hard working and reliable. Showed up on time and did a great job.
  • Victoria T. May 5, 2015
    Carpet Cleaning
    Verified Review
  • Marsha K. Apr 18, 2015
    Carpet Cleaning
    Verified Review
    Excellent response and service. I'll definitely use this service again. Marsha Krezel
  • Randi M. Apr 14, 2015
    Carpet Cleaning
    Verified Review
    They were awesome. One time and ready to go! The price was great and the service was awesome! We will definitely use them again.
  • Kristine C. Apr 14, 2015
    Steam Cleaning
    Verified Review
    Wonderful service! Will recommend and use again!
  • Cindy L. Apr 10, 2015
    Carpet Cleaning
    Verified Review
    Prompt, Friendly and did an Outstanding Job! Would hire again!! Thanks Tom, Cindy
  • Micheal W. Mar 31, 2015
    Steam Cleaning
    Verified Review
  • Karen W. Mar 20, 2015
    Carpet Cleaning
    Verified Review
  • Alicia F. Mar 19, 2015
    Carpet Cleaning
    Verified Review
    Tom exceeded my expectations. He was very courteous, called before he came, and showed up in the early portion of the time frame. I liked that he gave us tips to help keep our carpet looking top notch, and was very knowledgeable. You can tell he takes pride in his work and is passionate about what he does. He took a few area rugs to deep clean and we expect those back in 72 hours. I am definitely going to recommend him to my family and friends. He did not have to use any of our water like I have heard other companies do.
  • Trey G. Mar 14, 2015
    Upholstery and Furniture Cleaning
    Verified Review
  • Debra W. Mar 6, 2015
    Upholstery and Furniture Cleaning
    Verified Review
    On time and price quoted was it. No hidden costs. Very efficient and professional. Will definitely recommend and use again.
  • Julio H. Jan 27, 2015
    Carpet Cleaning
    Verified Review
    Although I didn't hire Tom to do the job (I decided to replace the carpet instead cleaning it) I was very happy with Tom's service. He offered a reasonable price and came to spot test the carpet, so I was able to see the results before doing the job. Tom conducts his business in a honest and professional manner. He is also courteous and friendly. I will definitely hire Tom in the future.
  • George H. Dec 9, 2014
    Steam Cleaning
    Verified Review
    Tom was quick and very thorough. Did an excellent job.
  • Wanda S. Dec 2, 2014
    Tile and Grout Cleaning
    Verified Review
    Showed up on time and was very courteous and did the job in timely manner
  • Patty B. Dec 2, 2014
    Rug Cleaning
    Verified Review
    Tom was great! He was on time and did a great job fast and professional. Thank you Tom for a great experience.
  • Christina S. Nov 21, 2014
    Steam Cleaning
    Verified Review
    I am thrilled to give such an outstanding review for Tom and the service provided by Magic Wand. Not only did he arrive on time as requested but the service he performed by steam cleaning my entire upstairs carpet was exceptional. Super professional and I even had him steam clean my very nice area rug in my living room. Keep in mind my upstairs needed a deep cleaning due to me having 3 pets & I was astonished how clean he got my carpet. Great Job Tom. Will definitely refer Magic Wand to my friends as well as use your service again. I meant to also mention everything was done within just over an hour.
  • Amber R. Oct 11, 2014
    Carpet Cleaning
    Verified Review
    these guys were the most professional carpet cleaning company that I have ever had I definitely know who to call the next time I need my carpets or upholstery cleaned.they were on time they called before they came and there were no hidden charges.best of all is my carpets and upholstery look brand new
  • Aimee W. Oct 2, 2014
    Carpet Cleaning
    Verified Review
    First of all he was almost an hour late. He had about 1,300 square feet to clean, did not spot treat. Was in there less than an hour, also did not do the closets which I thought was part of it. Called him the next day, he said he would come by and do them for free! Well never saw or heard from him again. Let's just say he did such an awful job my husband had to redo the whole entire house over. I would not recommend him for anything! All we got out of the deal was losing over $200. We also called them, left messages with no return phone call. 33 years of experience?!!
  • Crystall C. Aug 28, 2014
    Carpet Cleaning
    Verified Review
    He came in and got the job done very quickly and very friendly and great job with something I wasn't thinking it was worth saving but he did an amazing job ! I'm very greatful for the super job he did thank you so much for making this part easy ..