Where do I start with the phenomenal service that we received?! Once Reggie arrived, he politely asked if I would like him to remove his shoes which goes a long way to show respect in a home, especially a brand new one! Reggie surveyed the house and made sure that he understood what we wanted and expected of him. The detail and time that was taken in the beginning really showed that Reggie was not going to rush the job just to make a quick buck, but he realizes the importance of reassuring the customer that everything will be done 100% accurately.
Reggie grabbed his tools from his truck and began working on the (4) flat screen TV's and (2) electrical outlet installs.
In the middle of the install, my fiance (7 months pregnant) was very hungry and we did not have our food items in the home yet. Reggie overheard her comment and quickly came over and said, Chris go ahead and take her to get something to eat and I will head out and let me know when you are on the way back. (that really meant a lot to us that he would stop what he was doing to accommodate us)
After we got back home the AT&T service man that was connecting our cable/internet even enlisted the help of Reggie because he could not mount my router/wireless receiver the way I wanted it. LOL
All the TV's and outlets came out perfect and just the way we imagined it to look. Reggie even mounted our cable boxes behind the TV's for a clean look and feel! Amazing! Did I mention that Reggie brought his own power vac and cleaned up after himself!
After the project was complete Reggie double and triple checked all his work and tested all the TV's to ensure everything was operating correctly. I am truly impressed, and look forward to adding surround sound in my family room and speakers on my patio. And you know who I'm going to call!