|Sunday||8:00 a.m. to 6:00 p.m.|
|Monday||8:00 a.m. to 6:00 p.m.|
|Tuesday||8:00 a.m. to 6:00 p.m.|
|Wednesday||8:00 a.m. to 6:00 p.m.|
|Thursday||8:00 a.m. to 6:00 p.m.|
|Friday||8:00 a.m. to 6:00 p.m.|
|Saturday||8:00 a.m. to 6:00 p.m.|
Appliance Repair of North Texas
About this pro
Very good rep and very friendly and professional.Aug 17, 2018VerifiedAlisa L.'s reply
Hello Ervel! We are so happy that you had a pleasant experience with our company and our technician, Isaiah. If you ever need anything again , just give us a call! Regards Laura L. Manager
Josh fixed my oven door quickly. I appreciate the expertise and professionalism and he even called to see if he could arrive earlier than we had planned for. Win, win.Aug 14, 2018VerifiedAlisa L.'s reply
Hello Nancy! We are so happy that you had a pleasant experience with our company and our technician, Josh. If you ever need anything again , just give us a call! Regards Laura L. Manager
Isaiah showed up exactly on time. Within a few minutes discovered the problem and I had a price that was fair. The dryer was fixed within thirty minutes. He also noticed later that my vent hose was incorrect but didn't have one on his truck. So he came back later that day with a new one and installed it no charge. Friendly people with excellent results. Recommended.Aug 14, 2018VerifiedAlisa L.'s reply
Hello Michael! Thank you so much for your 5-star review! We were so glad we could be of assistance to you and are thrilled that you had a pleasant experience with our company. If you ever need us again , please don’t hesitate to call! Also- we did price that cooktop cover for you. I will call you again today with that price. Regards , Laura L. Manager
He couldn’t find anything wrong and couldn’t find the leak but he really , really wanted to find it. Kept trying everything to make it happen again. Very happy with their service and will use for future issue because they are honest and hardworkingAug 6, 2018VerifiedAlisa L.'s reply
Hey Brian! Thanks so much for your review. We strive to do everything we can to make sure our customers are happy and are thrilled to know you had a pleasant experience with our company. We look forward to assisting you again in the future if every the need arises. Kindest Regards, Laura L Manager
The pros were punctual and did a great job, but I would suggest asking for a total repair cost estimate before they come out so you aren’t surprised like we were. I’ll leave it at that.Aug 2, 2018VerifiedAlisa L.'s reply
Hi Dharmesh, Thank you for your review. I’m sorry you felt surprised by the cost of your repair, however we do use the industry standard pricing book. Hopefully you understand that we do not set our own prices and without properly diagnosing an issue, there is no way to accurately provide an estimate for repairs over the phone. If you ever need service again in the future, please don’t hesitate to call our company. Regards, Laura L. Manager
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?We use the Industry Standard Blue Book for our pricing. We can't always quote over the phone. Some issues need to be further diagnosed before we can give a firm quote.
- What is your typical process for working with a new customer?I prefer to be contacted by phone. This allows more details about the issue they are having to be addressed and discussed. Many times, once I speak to the customer I am able to advise them to replace their appliance, or to repair the issue themselves. If after we discuss what's going on with their appliance, then we can determine if a technician needs to be dispatched. This process is much easier over the phone.
- What education and/or training do you have that relates to your work?Yes, our technicians attend regular training seminars.