Mr. Appliance of Highland Park

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Customers rated this pro highly for work quality, professionalism, and responsiveness.

Read reviews that mention:

• appliance・8

• technician・6

• repair・5

• fix・4

• refrigerator・2

• oven・2

• diagnosed・2

• issue・2

• dryer・1

• dishwasher・1

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Gaylord O.

Dec 22, 2020

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Hired on Thumbtack

Hired on Thumbtack

Fixed our broken ice maker. The tech was on time, professional and qualified. We are very impressed and would recommend them for refrigerator repair.

Details: Refrigerator • KitchenAid • Residential

Appliance Repair or Maintenance

Thumbtack Customer

Jun 30, 2020

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From Google

From Google

I dont typically leave fanboy reviews, but our dryer went out for the second time this year and left us high and dry (zing!), and I was in a tight spot with a vacation looming on the calendar. This time we called Mr Appliance instead of the company wed used for the previous fix. Our Mr Appliance technician Reggie was a great dude who is also great at his jobI couldn't be more pleased with his friendliness and service, and the experience with this company as a whole. We will definitely be a repeat customer should we have any issues with our other appliances.

Thumbtack Customer

Jun 11, 2020

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From Google

From Google

The technician came and quickly diagnosed the problem as a dirty condenser which only needed to be cleaned out. I appreciate his honesty and thoroughness. I will definitely use Mr. Appliance again!

Thumbtack Customer

May 2, 2020

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From Google

From Google

Had a warranty repair on our Bosch dishwasher. Made an appointment. They sent someone out in 2 days. Had to order parts. The parts arrived in one day via Fed Ex. I installed them myself. Me Appliance called me to see if we needed them to come out to install. Great service, follow up and very satisfied.

Thumbtack Customer

Apr 7, 2020

·

From Google

From Google

I was really pleased with my service from Mr. Appliance of Highland Park. They worked with me via phone call and email to determine what I needed to repair my oven. They were responsive and punctual. The fact that they sent a photo of my service technician via text and email ensured that I knew who would be coming to my home. My service technician, Adam was both friendly and professional. I would highly recommend them if you need an appliance serviced.

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?

  Mr. Appliance charges by the job instead of by the hour and provide an accurate quote before we begin any work. If you choose not to have the repair done, you will only pay our diagnostic fee.

• What is your typical process for working with a new customer?

  We will never attempt to diagnose your appliance problem over the phone; that is because we want our quote to be based on facts not speculation. We will show and diagnose the problem and give you an exact quote for the job.

• What education and/or training do you have that relates to your work?

  We work on all makes and models of appliances. We also have several different options of training programs that our service professionals can access to keep their education up-to-speed.