We're newer to the area, recently built a pool. I traded a couple of messages with Josh and decided to go with him based on his experience and background. Let me say that I'm nothing short of impressed! He's been out to our pool several times in less than 2 weeks to make sure it's clean. He gave us a few tips on managing our Aqualink remote. He has checked back with us too, to make sure all of our question were answered. He'll even come out at 2am on a winter night to make sure your pump is working and avoid freezing. If you're reading this and considering Blue Wave Pool, send him a message and see for yourself. You'll get more than you pay for.