We sincerely apologize you were not pleased with your experience as it is truly our goal to provide an exceptional experience. If we are given an opportunity to do so, we would be interested in earning you business again. Please note: our normal window cleaning services do not include removing/replacing or cleaning the screens; however, we can certainly add that to a future project. We wish you the best of luck with your endeavors.
Carrie, We are very sorry that you did not get the 5 star experience that we expect from our crew. They are trained to remove their shoes or put shoe covers on when they enter a client's home. We will definitely address this with them. We would be happy to send someone back to your home to address any lingering issues you have with the service you paid for. Feel free to contact us to schedule.
Thank you for your feedback, James! We appreciate your willingness to recommend us to others and do look forward to working with you on another project.
Thank you for your feedback, Steven. We also received your other message which was also appreciated as we do strive to provide the highest level of service to our clients; so we like to know when we can improve accordingly.
Thanks, Ben! We look forward to helping you in October for your ongoing quarterly window cleaning service.
Thanks for your feedback, Rod. We look forward to being available to help you again on your next project; so please keep us in mind.
Our pleasure, Jerry. Please keep us in mind for any other home related project such as window cleaning, gutter cleaning or pressure washing services. We look forward to the opportunity to work with you again in the future. Take care!
Daniel, Thank you so much for your feedback! We are so happy to hear our team did a great job for you as it is our pleasure to help our clients with their projects.
Jill, thank you so much for your feedback! We love turning new clients in to repeat clients and look forward to working with you again on your next window cleaning or other home service project!
We strive to provide an exceptional experience for our clients from the first communication to finalizing the project; so we sincerely appreciate your feedback, Greg!
Thank you for the feedback, Baird. We sincerely appreciate it and look forward to helping you again on another window cleaning service or other home service project!