Master Services, Inc.

Denton, TX

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About this pro

How does your service stand out?

We are the best reviewed chimney service, humane wildlife removal and plumbing company due to our constant attention to great customer service including the care given on services such as chimney repairs, chimney inspections, chimney sweeps, and animal removal.

What do you enjoy about the work you do?

Everyday is a new batch of clients and their unique situation that we get to repair, upgrade, or remedy. We are able to handle the situations we come across with dealing with chimney repairs Dallas easily and with confidence due to our constant attention to the codes and changes within the industry. Keeping our technicians abreast of these codes and their applicaion to your home has been able to not only give you, our customer, the best service possible but also to expand our company from where we started 18 years ago as a chimney sweep to now being a full service chimney company as well as custom chimney cap fabricator. In wildlife removal, each and every one of my staff has a deep passion for the care and well-being of the animals that we are dealing with. Over the years of us preforming wildlife removal in Dallas, I can tell countless stories of raccoon babies safely renuited with their mother, squirrels getting safely relocated out of chimneys which they mistook as hollowed trees, rat infestations handled and cleaned up properly with no spread of disease within the home. This is an ever changing realm of our company, no matter how many times we have done raccoon removal, rat removal, squirrel removal, opossum removal, armadillo removal or bird removal, each situation is truly different as you are dealing with live (and sometimes dead) animals who have minds of their own.
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Location

Denton, TX 76208

Background check

Complete

Years in business

21

Number of employees

25

Times hired on Thumbtack

181

Reviews

75 Reviews
  • Thumbtack Customer May 27, 2017
    You should not charge for an estimate of what is wrong with the Chimney. I have found other companies that the estimate was free. You charged $130.00 just to have a guy come out, take a quick look and spend then 20 mins filling out his form on his tablet to tell me he thinks it would be an easy fix at the cost of $380.00 dollars. It was a leaning metal chimney from wind damage!. He did not even know if it could be fixed or if it was separated inside the chimney. And if it was then would have to tear out the whole wall to repair. I called another company who came out, gave me a free estimate, repaired it and the cost was $50.00. Your company is a rip off! I will never recommend it.
  • David D. May 18, 2017
    Dryer Vent Cleaning
    Verified Review
    Guys showed up on time. Cleaned out our dryer vent and cleaned up after themselves. Polite and professional.
  • Scott J. Mar 31, 2017
    Fireplace and Chimney Repair
    Verified Review
    They were prompt, thorough, and professional. Will be using again.
  • Kelley P. Mar 2, 2017
    Plumbing Drain Repair
    Verified Review
    My experience was terrible. Customer service at first was great, but the plumber never showed up and the company had no idea of his whereabouts. It was bizarre.
  • Melissa P. Jan 30, 2017
    Fireplace and Chimney Inspection
    Verified Review
    Great value!
    We are very pleased with how professionally the fireplace inspection was handled. The service was timely and the price was reasonable.
  • Laura M. Jan 21, 2017
    Rodent and Animal Removal
    Verified Review
    Master services
    Prompt, professional, friendly, kind,knowledgeable I could not be more pleased with my choice
  • Laura C. Jan 12, 2017
    Fireplace and Chimney Repair
    Verified Review
    Great experience
    Great work. Quick and efficient while still being very thorough. The technician walked me through all of the options and explained the quote in detail so that I understood everything before making a decision. Great job!
  • Chico L. Dec 7, 2016
    Fireplace and Chimney Cleaning
    Verified Review
    Great Service and Professionalism
    Chimney inspection & cleaning. We were quote $150 for the service mention but due due to the fact that the chimney did not required cleaning, we just had to pay $99. We were pleased with the service and the professionalism received.
  • Lee L. Dec 2, 2016
    Rodent and Animal Removal
    Verified Review
    THE choice for Fort Worth people
    Very helpful and took time to walk all around the house and give suggestions outside of his business to get the problems solved. Gave me the option to tackle problem areas myself or have his service take care of things was refreshing.
  • Linda R. Dec 2, 2016
    Chimney Cleaning
    Verified Review
    I cannot recommend.
    Personable representative, but recommended services I didn't need.
  • Mitch B. Nov 21, 2016
    Chimney Cleaning
    Verified Review
    Good Job
    The technicians were very professional and conscientious.
  • Jane C. Nov 19, 2016
    Rodent and Animal Removal
    Verified Review
    Master Services
    Technician came out to evaluate and will be back after Thanksgiving to set traps. Very knowledgable and professional.
  • Noel S. Nov 16, 2016
    Fireplace and Chimney Cleaning
    Verified Review
    Great inspection
    Inspector came out and was friendly and thorough. Found some issues and helped set up the job that will be necessary. We will definitely be using them for future work.
  • Tena Q. Nov 6, 2016
    Fireplace and Chimney Inspection
    Verified Review
    Chimney Cap Left in Yard
    We had our fireplace repaired and replacement of chimney cap. Although we haven't used the fireplace, I am concerned about the work. The workers left the old parts to the chimney cap in our yard. This is not very professional. Picture attached.
  • Jeff S. Oct 16, 2016
    Fireplace and Chimney Repair
    Verified Review
    Rebuilt Chimney
    Master Services rebuilt my entire chimney. It looks great and they did s great job on the outside. After demoing my old brick chimney they discovered my firebox was not up to code as it was just sitting on wooden blocks. They repaired that at no additional cost; however, I later discovered they had pulled the firebox away from the hearth on the inside. When I called them back to see if they would at least fill the gap, they wanted an additional almost $300 sighting they had already brought me "up to code" at no additional charge. I didn't feel that was very fair considering I wasn't given notice about the prior condition of the firebox until AFTER the chimney was completed. I also had to make two calls to remind them the contract stated they would put a coat of paint on the chimney when completed. Scott and the crew were very nice and professional. I thought they gave me a good deal. Overall I'm saitisfied but I still can't use my fireplace until I get the gap in the hearth filled. I wasn't about to pay $250+ after already spending almost $10,000
  • Sherry M. Aug 22, 2016
    Fireplace and Chimney Installation
    Verified Review
    My chimney cap was damaged in the hail storms. They replaced it for me. Did a great job. I'll definitely use Thumbtack again.
    Chad M. Aug 30, 2016

    Dear Sherry, Thank you for your review, I am happy we could help! Best, Megan

  • John O. Aug 22, 2016
    Rodent Removal
    Verified Review
    Chad M. Aug 30, 2016

    Dear John, Thank you for the rating of our service at your home. I show here that we only ever issued you an estimate for the animal proofing we could do at your home. I am curious as to how our service could have been better. If you have a moment and would like to discuss, please call me at (972) 877-4650. Best, Megan

  • Laura A. Jul 25, 2016
    Fireplace and Chimney Repair
    Verified Review
    For $99.99, Steve came out and inspected the fireplace/ chimney in the 1933 tutor home I recently purchased. Steve was able to easily explain the work that needed to be performed to make the unit code complaint and safe to use. We were able to devise a plan for me as a new homeowner to make the necessary repairs over time that would allow me to use the fireplace and not break the bank. I look forward to Steve's team returning to complete the first phase. - Informed & Satisfied Customer!
    Chad M. Aug 30, 2016

    Dear Laura, Thank you for your review! Our goal is always that you can enjoy your fireplace safely. I am happy we are able to help you get to that goal in your new home! Best, Megan

  • Jeremy A. Jul 6, 2016
    Fireplace and Chimney Cleaning
    Verified Review
    Steve was great, would definitely refer him
    Chad M. Aug 30, 2016

    Dear Jeremy, Thank you for your review! Steve is great! We would be happy to help you or any of your friends in the future. Just have them call (972) 877-4650 to get scheduled. Best, Megan

  • Phillip J. Jun 21, 2016
    Rodent and Animal Removal
    Verified Review
    Chad M. Aug 30, 2016

    Dear Phillip, Thank you for your rating! Let us know if we can help in the future! Best, Megan

  • Joshua F. Jun 5, 2016
    Fireplace and Chimney Repair
    Verified Review
    Team came out and inspected for free. Let me know exactly what needed to be done and promptly completed the work.
    Chad M. Aug 30, 2016

    Dear Joshua, Thank you for your review! I am happy we were able to get the work completed for you! Best, Megan

  • Stephanie R. Jun 5, 2016
    Fireplace and Chimney Repair
    Verified Review
    We had to get this job done in time for a closing that was scheduled, and on very short notice they were able to make a custom chimney cap and have it installed in time.
    Chad M. Aug 30, 2016

    Dear Stephanie, Thank you for taking the time to review us! I am happy we were able to help you! Best, Megan

  • Grant C. May 1, 2016
    Rodent and Animal Removal
    Verified Review
    Chad M. Aug 30, 2016

    Dear Grant, Thank you for taking the time to rate your experience with our company. In reviewing our records it looks like we only ever issued you and estimate which no work was approved for. I am curious in how our service could have been better, if you have a moment, please call me (972) 877-4650. Best, Megan

  • Tina M. Apr 2, 2016
    Rodent and Animal Removal
    Verified Review
    Andrew was great. Very professional for the estimate appointment and did a great job on the bird removal. Made sure I knew what was going on every step of the process.
    Chad M. Aug 30, 2016

    Thank you for taking the time to review our services! Best, Megan

  • Jacob S. Mar 18, 2016
    Fireplace and Chimney Repair
    Verified Review
    My experience with Master Services started out well, a person came out and gave me a bid. However once the installers came out I was told I needed a full fireplace rebuild and would need a new bid for the work. I was given a guesstimate of a price and the bid ended up being twice as much. The original quoted work was going to be around $3,000, however the new bid was $13,000+. All of this for a 1973 home? I also did like the reviewer Debbie A. and got some other quotes and they were lower than they were wanting to charge for the demo and teardown. Master Services never called to make sure I got the quote, nor did they follow up with me. The only way I found the new quote was going back into their original bid and digging around their customer website. So glad I got other bids after dealing with them, it was an eye opening experience. Unfortunately, I would NOT recommend their services to anyone.
    Chad M. Mar 22, 2016

    Dear Jacob, I am happy I was able to speak to you today regarding this. Our original estimator made a mistake on diagnosis. Never was there an intent to mislead you, the first bid was in efforts to do the correct work needed on your home at the lowest possible quote. I did look over the new quote of $13,000 and it is valid for handling the situation with your chimney. I have added a $2,000 discount due to the error on our part. If you have not yet gotten the issue corrected by another company we would be happy to do the work for you and earn that 5 star review. Best wishes, Chad Murray Owner

  • Debbie A. Mar 17, 2016
    Fireplace and Chimney Repair
    Verified Review
    Extremely displeased with the service. I was told I need over $20k worth of work and need to tear down my entire chimney, fireplace, and all brick, inside and out, and start over....????? On a 1971 home? I've gotten two more quotes, and both quotes were under $1k for repair. In addition, the gentleman giving the quote decided to tell me that my roof needs to be replaced as well, even though I was not soliciting a roof inspection from him (and he gave his opinion based on looking at the roof from the ground and never climbed on it). Interesting, as I had JUST had it inspected by a licensed roofer who certified that the roof was in very good condition. He never even actually inspected or cleaned the chimney and for that I paid $100. Not happy. Huge waste of time and money.
    Chad M. Mar 22, 2016

    Dear Debbie, I am sorry for the comment regarding your roof, you are right, we are not roofers. Our technician noticed something that he noticed was not optimum and commented on it, we have corrected this with all of our technicians from this point forward. The way your chimney was built and where it is located on your home, there will always be water related issues as the crickets and valleys on your roof line are aiming water straight at the chimney vs away from. We were not comfortable working on your chimney due to this as there is no permanent fix to the issue. I am not sure where the quote of $20k to repair your chimney came from as our system records any communications, including estimates, that are sent to our customers and we have never issued you a quote for repairs. We have only ever sent the inspection report and a statement that we were declining to issue a bid for the job. We have been in business for over 20 years now and honesty is one of the core principals I have built my company on. This was a situation where the honest answer was that we would not be able to help with the situation you are having. Best wishes, Chad Murray Owner

  • Laura W. Feb 14, 2016
    Fireplace and Chimney Cleaning
    Verified Review
    Chad M. Mar 22, 2016

    Dear Laura, Thank you for taking the time to rate our service! Best, Megan

  • Valarie N. Jan 18, 2016
    Fireplace and Chimney Repair
    Verified Review
    He came out and did the job in a satisfactory and quick manner and explained to my son what he was doing so that he understood it.
    Chad M. Jan 29, 2016

    Dear Valarie, Thank you very much for taking the time to review our service! We would be happy to help you any time in the future. Best, Megan

  • Mark W. Dec 28, 2015
    Fireplace and Chimney Repair
    Verified Review
    Chad M. Jan 29, 2016

    Dear Mark, Thank you for taking the time to rate our service! Best, Megan

  • Christi D. Dec 22, 2015
    Fireplace and Chimney Cleaning
    Verified Review
    Chad M. Jan 29, 2016

    Dear Christi, Thank you for taking the time to rate our chimney service at your home! Best, Megan

  • David D. Dec 8, 2015
    Fireplace and Chimney Cleaning
    Verified Review
    Came over and handled business! Walked me through the process and explained what he was doing and planning to check. Would refer to anyone!!!!
    Chad M. Jan 29, 2016

    Dear David, Thank you for your kind review! I am happy we were able to help you. We would be happy to help any of your friends in the future! Best, Megan

  • Chase D. Dec 5, 2015
    Fireplace and Chimney Repair
    Verified Review
    Richard inspected our chimney and was very thorough, knowledgeable and polite. He took pictures on the roof and showed us how to arrange our gas logs for maximum effect. Quote for repairs seems high but not unreasonable for the quality of work.
    Chad M. Jan 29, 2016

    Dear Chase, Thank you for taking the time to review our service! We have passed on your comments to Richard. Please let us know if we can be of help in the future. Best, Megan

  • DIxie R. Dec 3, 2015
    Fireplace and Chimney Repair
    Verified Review
    Chad I can not honestly give you a good rating or review. It all begins with the technician that was sent out and never called me to tell me what my problem was with water leaking into the house from the chimney !!! Weeks went by and still no one called and told me what the real problem was just an invoice for 950.00 in the cost it would take to fix the problem. Three things Waterproofing put on chimney brick (2 coats ) Elastic silicone applied on flashing (6" high ) Chimney cap replaced You sent pictures of chimney but to your trained eyes you see something I don't see.. So I have to trust. I called 6 days ago to see if someone could cover the chimney due to all the heavy rains ..no one could Next day ceiling collapses .. Not good .. Called insurance :: the gist of this is roofer, masonry , and chimney company came out . Flashing is good ( no sealant needs applied ) Brick Chimney 1/2 the mortar is gone but you want to put water sealant on , makes no sense .. When you have major leaking from chimney a bandaid won't work Chad !!! To mask the problem is even worse . I contacted you on 10/30 and my set date for repair was 11/29..
  • Jason R. Nov 17, 2015
    Fireplace and Chimney Cleaning
    Verified Review
    Chad M. Feb 1, 2016

    Dear Jason, Thank you for taking a moment to rate our services! Best, Megan

  • Brian R. Nov 14, 2015
    Rodent and Animal Removal
    Verified Review
    Technician inspected attic & existing hole under roof shingles for animal control, reported previously unseen rotten wood on outside trim. Offered to send a quote.
    Chad M. Feb 1, 2016

    Dear Brian, Thank you for taking the time to rate and review our service, we would be happy to help you again in the future! Best, Megan

  • Jacob P. Nov 12, 2015
    Fireplace and Chimney Cleaning
    Verified Review
    Arrived on time. Didn't exactly what was needed. Recommended a few other fixes but absolutely no pressure to have done. They were tasks I was willing and able to do myself. Chimney is ready for the winter.
    Chad M. Feb 1, 2016

    Dear Jacob, Thank you for taking a second to review our chimney service at your home. Happy to help you get ready for safe burning! Best, Megan

  • Ronald R. Nov 3, 2015
    Fireplace and Chimney Repair
    Verified Review
    Jon did a good job, explained the repair, did the repair, sealed the work, and gave me a price beforehand.
    Chad M. Feb 1, 2016

    Dear Ronald, Thank you for taking the time to rate and review us. I am happy we were able to help you! Best, Megan

  • Jerel T. Aug 27, 2015
    Fireplace and Chimney Repair
    Verified Review
    Excellent service!!!
    Chad M. Feb 1, 2016

    Dear Jerel, Thank you so much for taking the time to rate and review us! Please let us know if there is anything we can help you with in the future. Best, Megan

  • David N. Aug 5, 2015
    Fireplace and Chimney Repair
    Verified Review
    Chad M. Feb 1, 2016

    Dear David, Thank you for taking the time to rate our chimney services! Best, Megan

  • Sarah C. Jul 30, 2015
    Fireplace and Chimney Repair
    Verified Review
    Great work power washing my walkways and brick. Also, appreciate the attention to detail on inside and outside window cleaning. Thank you for shining up my new home...
  • Sade B. Jul 28, 2015
    Fireplace and Chimney Cleaning
    Verified Review
  • Savitha M. Jul 21, 2015
    Fireplace and Chimney Repair
    Verified Review
    Quick and efficient!
  • Cecilio G. Jul 20, 2015
    Plumbing Drain Repair
    Verified Review
    No, I did not hire Master Services. I hired Justin of Heritage Plumbing. I had a very pleasant experience With Heritage as they did a good job and charge us the agreed amount.
  • Augustine J. Jul 3, 2015
    Plumbing Drain Repair
    Verified Review
    Josh did a great work. Thanks
  • Kim S. Jul 3, 2015
    Plumbing Drain Repair
    Verified Review
    I was very pleased with the response and service on this job posting. I would definitely recommend.
  • Manuel L. Jul 1, 2015
    Plumbing Drain Repair
    Verified Review
    On time, on budget . Arrived exactly at 9 am, completed additional tasks repairing loose shower handle, kitchen faucet, toilet Will recommend anytime.
  • Pamela B. Jun 25, 2015
    Rodent and Animal Removal
    Verified Review
    Seth was fast and efficient. I only give less then 5 stars because I wish they had a lighted scope to be completely sure that the area was completely bird free and I wish they could spray a disinfectant afterwards.
  • Leslie M. Jun 25, 2015
    Plumbing Drain Repair
    Verified Review
    They came out the same day, very professional, very through.
  • Randy D. Jun 25, 2015
    Plumbing Drain Repair
    Verified Review
    Great job! Showed up quickly, worked quickly, showed me some tips to help me take care of the drains in our bathrooms. Very professional and helpful!
  • Bob R. Jun 24, 2015
    Plumbing Drain Repair
    Verified Review
    Tried two plumbers prior to calling Master Plumbers. Master plumbers took care of the problem in one day. They did a great job and now everything works perfectly. Was extremely pleased.
  • Keith B. Jun 24, 2015
    Plumbing Drain Repair
    Verified Review
    Very good service price very reasonable I would recommend him to my friends.
  • Robbie M. Jun 22, 2015
    Plumbing Drain Repair
    Verified Review
    Customer service and response time is excellent. They are very personable. I will definitely call them again.
  • Cedric H. Jun 19, 2015
    Fireplace and Chimney Repair
    Verified Review
    VERY GOOD SERVICE, PROFESSIONAL,COMPLETED JOB IN A TIMELY MANNER, FAIR PRICE
  • Ben L. Jun 19, 2015
    Plumbing Drain Repair
    Verified Review
    The plumber was great! He showed up ON TIME and was very helpful. Rather than making me pay extra for their parts, he showed me how to find the part on the interweb and I saved my client a few hundred bucks. 10/10 would recommend.
  • Dorian M. Jun 4, 2015
    Fireplace and Chimney Repair
    Verified Review
    Very Expensive! Inspection was not consistent with other vendors assessments and quotes.
    Chad M. Jun 4, 2015

    Dear Dorian, Due to the detoriation on your chimey it needs to be torn down to the roof line and entirely rebuilt. We quoted you $6000 to preform this job as well as adding a chimney cap to protect your chimney once rebuilt and hauling off all debris so it is not left for you to handle. This is the market rate for this work by any chimney professional and is routinely approved by home insurance companies due to the sheer amount of work and materials needed to rebuild a chimney. I am sorry we could not reduce the pricing any further, please feel free to contact us again should you want the work done. Best, Chad Murray Owner, Masters Services (972) 877-4650

  • Fawn M. Jun 2, 2015
    Rodent and Animal Removal
    Verified Review
    Prompt service and great follow up
  • Amy M. May 15, 2015
    Plumbing Drain Repair
    Verified Review
  • Tasha B. May 11, 2015
    Fireplace and Chimney Repair
    Verified Review
    I had a very good experience and would definitely recommend the company to someone who was looking to have chimney repairs done. The staff were fast and courteous and finished the repair quickly. The price was a little higher than I expected it to be but I was given several options to choose from. I chose the more expensive option. Overall it was a great experience.
  • Denis D. Apr 30, 2015
    Rodent and Animal Removal
    Verified Review
    Quick to respond and price were reasonable. Would recommend.
  • Kevin W. Apr 24, 2015
    Plumbing Drain Repair
    Verified Review
    Service was excellent. The technician called ahead of time as promised. He was very courteous and respectful of our personal property. I would deginitely recommend this company.
  • Michelle O. Apr 18, 2015
    seth was great, he said what he was going to do and did what he said...
  • Bryan B. Apr 17, 2015
    Rodent and Animal Removal
    Verified Review
    The young man that came out was very honest and that's hard to find these days.
  • Mark C. Apr 11, 2015
    Plumbing Drain Repair
    Verified Review
    On time , very courteous, knowledgeable about my issue - worked fast and finished the work to my satisfaction. Would hire Josh again for plumbing work.
  • Lindsay D. Apr 9, 2015
    Seth came out very quick and did a wonderful job cleaning my chimney and pointing out things that needed to be worked on...A +
  • Stuart B. Mar 27, 2015
    Rodent and Animal Removal
    Verified Review
    They didn't have any openings, but made an effort to fit us in one the way to another job. Seth gave me 30 mins notice before stopping by to check out our attic as we were worried we had a rodent issue. He checked everything and gave us a full description of our situation. Luckily we were all clear. They did not charge us as we did not need any remedy. Thankyou to Seth for stopping by and Chad for fitting us into his schedule.
  • Carla G. Feb 20, 2015
    Jon was very professional and courteous. He was careful and tried very hard not to make a mess. He cleaned up after himself. Jon explained my invoice completely. I would definitely use this company again.
  • Pablo V. Feb 13, 2015
    Chris provided an excellent service today. Arrived right on time and finished quickly and cleanly! I will definitively call him again next time I need service.
  • Brian K. Jan 27, 2015
    Seth and Omar were awesome in the installment of my chimney cap and rebuilding my firebox...highly recommended...
  • Robert Y. Dec 2, 2014
    .My wife and I bought our house knowing it had some issues with the fire place. We contacted Master Services and Chad and Rory came out and did an inspection, we were very surprised when Chad told me that all of the fireplace issues were a result of not having a chimney cap, it was all water damage. After developing a repair plan Chad and Rory came out to do the repairs , half way thru they discovered a major problem in which the area behind the damper was not built properly and they had to stop the rebuild and develop a different strategy . Rory and Michael came back and had to completely rebuild the fire box and add new lintel bars to make my fireplace safe to use. They also installed a chimney cap , relined the inside flue with a spray on fireproof mortar mix and installed a new top mount damper. I would like to say that the entire team was professional and repaired my fireplace in a timely and clean manner and that my house is now warm and inviting. Master Services will be the only fireplace, chimney service we will ever use and we highly recommend them for all your fireplace needs. Happy Holidays to the team and again Thank You. Robert Young
  • Tony M. Nov 3, 2014
    We've only been in our home since April of 2014. We knew that we would be using our fireplace during the winter months and wanted it inspected and cleaned prior to any cold weather. After searching the internet for contractors that provided a chimney sweep service, we decides to give Masters Services a call. Setting up the appointment was easy with a number of options available. On 10/28/14, Avelino came to our home and educated us the process. His knowledge and instruction was reflective of the Name: MS. From here forward, we'll only use Master Services!
  • James D. Sep 30, 2014
    Called MS for plumbing services. Josh arrived within the stated time window. He fixed the problem. Very nice and knowledgeable guy! Will definitely call again!
  • Lauren W. Aug 8, 2014
    Seth was great and professional, he fixed my problem on same day visit. Highly recommended.
  • Lance M. Jul 23, 2014
    Jon offer a great service. We were really happy. We will definitely recommend to friends and family.
  • Gregg C. Apr 17, 2014
    Fireplace and Chimney Repair
    Verified Review
    Jon was very professional and knew what the issue was.
  • Suzanne W. Apr 16, 2014
    Chimney Cleaning
    Verified Review
    The chimney cleaner placed tarps on the floor from the door to the chimney so there was absolutely no dirt or residue left behind.

Q&A

What education and/or training do you have that relates to your work?
Certified Chimney Professional is a continuing certification.
How did you get started doing this type of work?
I had started a window washing company and was running pretty smoothly when I hired on a guy who had a long history in chimney cleaning. As we were on jobs together we would talk about life and work and naturally got onto talking about chimneys. As we spoke I was intrigued and decided to look into what we needed to do to add chimney sweeps to our company. and like they say, the rest is history!
What types of customers have you worked with?
Chimney sweep, chimany repairs, and chimney cap as well as trapping and removing raccoon, squirrels, and rats.
Describe a recent project you are fond of. How long did it take?
We recently inspected a large apartment complexes chimneys as well as preformed chimney cleanings and replaced all the refractory panels lining their fireboxes. We have done a State of Texas large bat job on a state facility.
What advice would you give a customer looking to hire a provider in your area of work?
Make sure that the person or company that you hire is certified, licensed and insured in their field of service. If not, you run the risk of work being done that is not to code as well as more expense to repair any mistakes made.
What questions should customers think through before talking to professionals about their project?
We are a family owned and operated company and have been since opening our doors. My wife, Christa and I were a two man team in the begining and over the years have expanded to 25 employees. My mother and step-father as well as two of my best friends are key parts of our team!