Chase D.Jan 30, 2018Verified
We had our fireplace repaired and replacement of chimney cap. Although we haven't used the fireplace, I am concerned about the work. The workers left the old parts to the chimney cap in our yard. This is not very professional. Picture attached.Nov 6, 2016Verified
Master Services rebuilt my entire chimney. It looks great and they did s great job on the outside. After demoing my old brick chimney they discovered my firebox was not up to code as it was just sitting on wooden blocks. They repaired that at no additional cost; however, I later discovered they had pulled the firebox away from the hearth on the inside. When I called them back to see if they would at least fill the gap, they wanted an additional almost $300 sighting they had already brought me "up to code" at no additional charge. I didn't feel that was very fair considering I wasn't given notice about the prior condition of the firebox until AFTER the chimney was completed. I also had to make two calls to remind them the contract stated they would put a coat of paint on the chimney when completed. Scott and the crew were very nice and professional. I thought they gave me a good deal. Overall I'm saitisfied but I still can't use my fireplace until I get the gap in the hearth filled. I wasn't about to pay $250+ after already spending almost $10,000Oct 16, 2016Verified
Guys showed up on time. Cleaned out our dryer vent and cleaned up after themselves. Polite and professional.May 18, 2017Verified
They were prompt, thorough, and professional. Will be using again.Mar 31, 2017Verified
Photos and Videos
- What education and/or training do you have that relates to your work?Certified Chimney Professional is a continuing certification.
- How did you get started doing this type of work?I had started a window washing company and was running pretty smoothly when I hired on a guy who had a long history in chimney cleaning. As we were on jobs together we would talk about life and work and naturally got onto talking about chimneys. As we spoke I was intrigued and decided to look into what we needed to do to add chimney sweeps to our company. and like they say, the rest is history!
- What types of customers have you worked with?Chimney sweep, chimany repairs, and chimney cap as well as trapping and removing raccoon, squirrels, and rats.