FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
By viewing our website, you can find all the pricing about our PhotoBook options. However, we can create any PhotoBook or photo album for our clients. We can also help you with organizing, sorting or converting your photos. Just contact us with your unique needs. We would love to talk to you.
- What is your typical process for working with a new customer?
Select your preferred PhotoBook or discuss your unique project with us. *You can do this online. Visit the "PHOTOBOOKS" dropdown on the menu bar STEP 2 Select your PhotoBook page count. Bronze - 31 pages Silver - 65 pages Gold - 99 pages *You can do this online. STEP 3 Select your cover style: Black Leatherette Matte-finish cover wrapped with a photo Your choice of a solid color *You can do this online. STEP 4 Submit your deposit online - 1/2 is due up front to start your project. *You can do this online. STEP 5 You will be contacted by your Personal Designer within 24 hours. STEP 6 Don't worry if your pictures are scattered everywhere - we will help you find and select the best ones. Your Designer will review the simple options for transferring your pictures. STEP 7 Now to the all-important story. We will provide an easy journaling checklist or if you prefer, we will simply interview you! STEP 8 You and your Designer will determine deadlines. STEP 9 As your PhotoBook progresses you will have regular review sessions to view and approve your book online. STEP 10 Your completed PhotoBook will be white glove inspected and arrive gift boxed.
- What education and/or training do you have that relates to your work?
I along with the other Designers have been creating Photo albums and PhotoBooks for over 30 years. Please see our website for all our credentials.