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Superior Synthetic Grass and Turf
Superior Synthetic Grass and Turf

Superior Synthetic Grass and Turf

Offers remote services
Discounts available
Offers remote services
Discounts available
contact for price

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Introduction: Our team is passionate & professional and committed to providing the absolute best experience for our clients. Our obsession over cost, schedule, safety, and quality ensures that projects are completed on time, within budget, and with impeccable attention to detail. From beginning to end of every project, our goal is to bring every aspect and detail of our clients concept to reality. We believe that strong communication, integrity, organization and honesty are the principles that have given us such a trusted reputation in a competitive industry. We are proud of the work that we do, and passionate about bringing visions to life. Give us a call today!
Overview

Hired 1 time

Serves Fort Worth, TX

Background checked

15 employees

1 year in business

Payment methods

Cash, Check, Credit card

Social media

Facebook, Instagram

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Featured Projects
  • Front Yard

    Approx. $12000

  • Backyard Pool Surround with a Dog

    Approx. $25000

Photos and Videos

15 photos and 3 videos

Reviews
5.0

4 reviews

5
100%
4
0%
3
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2
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1
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Thumbtack Customer

I surprised my husband by having a putting green installed for Christmas. He absolutely loves it and it looks fabulous. The whole crew were great to work with and we could not be more pleased. Come see for yourself.
Superior Synthetic Grass and Turf's reply
Hi Donnna, Thank you so much for your review. It was a pleasure working with you on your Christmas surprise! We're so glad your husband loves it! Stephen
Jan 4, 2021
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Review from Google
Thumbtack Customer

Stephen and Alyssa are a huge help, they were able to answer all my questions about fake grass and how synthetic turf would improve our homes appearance and save us maintenance time. I highly recommend Superior Synthetic Grass and Turf, especially in Fort Worth area.
Superior Synthetic Grass and Turf's reply
Thank you for the recommendation! Customer service is our passion and we're happy you had a great experience.
Dec 14, 2020
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Review from Google
Thumbtack Customer

Stephen, David, and their crew did a great job transforming my backyard. Not only did they do an incredible job with the turf installation, but they also went the extra mile by making sure the infill would be appropriate for my dog, pulling out and resetting my fence, and working with my irrigation system to adjust for the turf. They were incredibly reliable, transparent, and thorough with their craft.
Superior Synthetic Grass and Turf's reply
Thank you Logan! I'm glad we surpassed your expectations!
Nov 24, 2020
·
Review from Google
Thumbtack Customer

Superior Synthetic Grass and Turf completed a large install at my house where we had a lot of trees and couldn't grow grass. The timeliness, communication and quality were top notch. The kids and dogs love the product they installed and I highly recommend Superior Synthetic Grass and Turf to anyone looking for Synthetic Grass.
Superior Synthetic Grass and Turf's reply
Thank you Todd, we're so happy that we were able to solve your grass issues!
Oct 1, 2020
·
Review from Google
Credentials
Background Check

Stephen Brooke

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    We pride ourselves at creating customized solutions that can fit a wide range of budgets. The critical components that make up our pricing involve the type of artificial turf, the specific infill, and labor. Artificial grass can vary dramatically in price depending on quality, pile height, face weight, and backing. Infills can also vary with silica sand infills on the low end and specialty pet infills such as Zeofill on the higher end. Labor is determined by how many days a job will take and how many crews. Is there easy access for equipment or will we need to do the work mostly by hand? Are there irrigation issues that need to be addressed? Are there grading issues? Are there complicated patterns or cut outs that need to be accomplished?

  • What is your typical process for working with a new customer?

    Our process first begins by seeking to understand the problem the customer is trying to solve through the use of artificial grass. A phone conversation is typically the best way to begin a dialog, review the problem and some potential solutions. The second step in our process is to have an estimator visit the site to conduct a more in depth conversation with the customer, clearly articulate the problem, assess the site, bring relevant turf samples, accurately measure the space, and create a unique solution taking into account the customer's budget. The third step is to draft a quote which is sent electronically to the customer and which outlines the scope of work. We pride ourselves on being the most responsive artificial grass installer in existence. We believe it's poor customer service to have long wait times for quotes, unanswered emails, or unreturned phone calls. Our entire process can often times take less than one day. Appointments can typically made within 48 hours of an initial conversation. Quotes are submitted same day.

  • What education and/or training do you have that relates to your work?

    All Superior Synthetic installation crews have undergone rigorous training by the Synthetic Turf Council and adhere to the STC's strict standards concerning artificial grass installations. In addition, our Area Manager and Director of Construction has a degree in landscape management and close to twenty years in all aspects of landscaping. A highlight of his career was managing the grounds at a PGA golf course. In addition, our crew are licensed and trained irrigators. This is a critical to being able to safely and legally perform irrigation work in the state of TX.

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