The review that was written on 7/13/14 by whomever, listen to how business should have been properly conducted on your end. I had a similar situation with SRD, unable to afford the deposit fee until after the 1st of the month, I met with Cindy on around the 16th or 17th. I explained that I only got paid twice a month and all my last check went to bills, however before leaving the consultation I KNEW that SRD was who I wanted at my wedding. I signed the contract, and even though I left without a copy, I still felt awesome about the experience. I stayed in contact with Cindy via email ever 2 or so weeks until I finally made my deposit and she came out to see my venue. If they do not have a signed contract from you and they do not hear from you in a certain amount of time, you can not point the finger and blame them for your horrible experience in wedding planning. Think about how many couple they meet with who say they will call and never do because they hired someone else. They are looking out for the better of their business, just like any other business owner would do. Please don't write reviews while emotional, it is always best to write a review 24 hours after the matter. I wish you the best of luck with your future wedding plans and I hope everything turns out Fabulous for you. P.S. Cindy is absolutely a dream to work with, cant wait for my Big Day!!