Hired 718 times
6 years in business
(Central Time Zone)
Mon - Sat
8:00 a.m. to 5:00 p.m.
Additional services needed
Packing belongings into boxes,
Furniture assembly and disassembly,
Safe or security box moving,
Rick M.Oct 9, 2018Verified
They were fantastic, best move we ever had!!Apr 22, 2017Verified
Cancelled last minute after confirming in the morning- said it was due to weather? The weather was fine!!! Will never use againSep 30, 2018VerifiedMorgans Elite Transport Services, LLC's reply
To all those who read Donlene's review...Donlene is not lying about the situation and circumstances of the day. It WAS bad weather. It was Saturday, September 28th and for those that live in the DFW area – you all now it was raining extremely hard that morning in the area. I first called her before the heaviest of the rains started and she wanted to proceed with the move and did not want to reschedule (although it was offered to her), despite saying that she would be fine moving with the weather as long her items didn’t get wet – especially her curved television! As the weather became worse within the hour of our first conversation, I tried calling her back. She didn’t respond so I left her a message on through Thumbtack. I cannot put my company in harms way of being liable for property damage due to weather when I made an attempt to reschedule with her but she did not want to hear of it. Yet, I am pretty positive if something had happened to her “curved television” (as she referred to it) or other furniture, she would have expediently wanted a claim filed for insurance. I attempted to reschedule her due to the poor weather in our area, and she wouldn’t hear of it. At this point, I’ll take a bad review rather than have an insurance claim put against my company for water damage because the customer was making irrational demands despite being advised about the weather conditions. I’d rather take a negative review than an insurance claim against my company for water damage that could have been avoided through a rescheduling. Other moves were also canceled that same day – by our customers who did make wise and informed decisions!
Great moving company. Always on time and professional. Getting ready to hire them this will be the third time they move my place.Sep 4, 2018Verified
Excellent service, they are very quick and careful while moving and placing things. I am so happy to hire Elite Movers.Jul 10, 2018Verified