Frontline Property Management
Frontline Property Management

Frontline Property Management

Free on-site estimate


Management needs

Responds in about 3 hours

Introduction: Each year as we assess the needs of a growing management company, we strive to maintain the level of service we began with—an insistence on communication and a bundle of included services that About Frontline 3 allows our investors to feel like their assets are taken care of at a level that they, themselves, would perform. Many members of the Frontline organization are investors themselves. These investments range from single family properties to multi-family apartment complexes and extends even to commercial assets. In addition, Frontline as a company also invests in real estate and in some cases enjoys investing with clients on larger opportunities. Our Residential Division includes single family homes, duplexes, triplexes, quadraplexes and our smaller multi-family (apartment) communities that do not require on-site management personnel. Our Commercial Division includes our office complexes, shopping & retail complexes, mini-storage & warehouse properties as well as our larger multi-family apartment complexes. Jay Hartley, MPM®. RMP® is a seasoned investor himself and has been a licensed Texas Real Estate Agent specializing in rental investments for nearly two decades. Jay is an active and contributing member of the National Association of Residential Property Managers (NARPM) and has served as the Fort Worth/Mid Cities Chapter’s President, Treasurer and Secretary in recent years. He is a sought-after speaker for multiple Realtors boards & advisory panels, investment training seminars and several nationally syndicated radio programs focused on single family and Multi-Family real estate investments and property management.
Overview

Hired 4 times

Serves Fort Worth, TX

Background checked

15 employees

33 years in business

Payment methods

This pro accepts payments via Check and Credit card.

Social media

Facebook, Instagram, Twitter

Featured Projects

13 photos

Specialties
Management needs

Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Good 3.9

11 reviews

5
64%
4
9%
3
0%
2
9%
1
18%

Read reviews that mention:


pro avatar
Gregory C.
Mar 31, 2021
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Hired on Thumbtack

Hired on Thumbtack

Very upfront and honest company and they have 100% fulfilled every promise they made to me in regards to managing my property.

Details: Home(s) • One property needs to be managed • $1,000 - $2,500 • Vacant • More than 1 year

Property Management
pro avatar
Thumbtack Customer
Oct 20, 2020
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From Google

From Google

I have been renting from this company for 3 years and the entire experience from the beginning has been wonderful. My property manager Robin is a jewel and is always quick to listen and understand. If there are any issues its easy to schedule maintenance and they are always fast and efficient. Everyone is always professional and as I mentioned above Robin is fantastic.
Frontline Property Management's reply
Thank you for the kind words. We agree that Robin is wonderful and it is great when our team members are recognized for their hard work and dedication by the people they serve. Thank you!
pro avatar
Thumbtack Customer
May 8, 2020
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From Google

From Google

Call KELLY LAWLESS - she is a top notch manager and cares about all of my tenants and treats my properties like they are her own.I have been working with this company for going on 4+ years now and I am so glad I found them. Even more so i am so glad I met Kelly Lawless (who manages all my properties). Her professionalism, communication and assistance are the best in the business. You never need to worry about anything and that is hard to find these days! Thanks to Frontline for what they do and thanks to Kelly for being the best manager one can have!! I told Kelly I was going to be in the neighborhood where one of these properties were and said if the tenant needs a helping hand moving I am free (she enough, they took me up on it and couldn't have been happier with the tenant!)..I could go on and on, but again, Frontline is a great place and Kelly is the one that makes it amazing!
pro avatar
Thumbtack Customer
Aug 30, 2020
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From Google

From Google

Update: The property manager Ariel Horn reached out to me and made some adjustments to our deposit. She was truly concerned by what we were charged for some of the services that were billed and made the appropriate adjustments. Thanks for your help with this matter Ariel!
Frontline Property Management's reply
Thomas, I am very sorry to hear about your experience! We definitely strive to provide outstanding customer service. As such I have reviewed your account and did find a couple of discrepancies and have, made necessary adjustments. I have sent you email and provided documentation and copies of the invoices for the items charged. Please keep in mind that, while we do document via photo, damages resulting from odor can not be shown in photos and therefore must be documented by the invoice. I want to thank you for bringing this to my attention and allowing me to help!
pro avatar
Thumbtack Customer
Apr 16, 2020
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From Google

From Google

we have been with frontline for 3 years now and are very pleased. Robin is our manager and I couldn't be happier! She responds quickly (even i message after hours) and is open and honest with all my questions and inquiries. I've noticed high turnover with maintenance people but they've always been professional and I've always felt safe with them being in home. Office staff always great at communicating freeze warnings, maintaining heating/AC units, foundation tips. I noticed they are no longer reporting rent payments to credit bureau but not sure if that was company decision or 3rd party that was reporting. Either way, I appreciate that they did for so long, that helped boost my score.
Credentials
Background Check

Jay Hartley

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