It’s free with no obligation to hire
Hired 14 times
4 years in business
(Central Time Zone)
Mon - Sat
8:00 a.m. to 7:00 p.m.
Credit card, Cash, Paypal
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jul
Photos and Videos
BEWARE! Please read this review all the way through...I almost feel like this was a bait and switch. We asked for a cake that was blush colored with shimmer and with fondant flowers, incorporating the small tea lights (see examples in photos attached). I have attached screenshots of our communication on Thumbtack showing that the cake that was delivered was nowhere close to what we asked for. I also specifically said that I did NOT want that rhinestone trim, only the glitter/sparkle. This cake was nothing like what we asked and paid for. The flavors were not even correct. We had 2 chocolate tiers with chocolate filling and two vanilla tiers with plain buttercream. As you can see on the invoice, this is incorrect. We have several wedding party members that heard the assistant say "I told you this is not what they asked for". Her response was "I thought this would look better". She tried to blame the cake leaning on our cake stand, however, there was no support that went through the cake from top to bottom tier. There were jagged edged plastic tubing in each individual layer (see pic). The cake was on our stand for less than a minute. It was leaning before she put it there. We had to cut the cake as soon as our ceremony was complete, before dinner, because the cake would have completely fallen apart if we waited. The temperature in the room was very comfortable. It was not in any way hot. The solution we were offered was a $200 coupon for another cake. I'm not sure why she thinks I would ever order another cake from her when she delivered this monstrosity as our wedding cake. However, a week later and we still have not received this coupon that she told me she would send. When asked to refund us $200 we were told that she does not offer refunds. My husband has called and texted during the week asking for her to step up and correct this matter. We've had no response until this morning when she texted him saying that she would give us her decision on Monday. We are not even asking for the entire amount back; only $200 of it! PLEASE, think twice before hiring Coffee and Cakes Bakery. This cake did not even deserve 1 star. Here is a link showing the correct way to support a multi tiered cake: https://youtu.be/Bp_R6U_pS0AOct 18, 2019Verified
Our cakes were amazing, everyone loved them!Aug 6, 2018Verified
Pastry Chef and Cake Making Services
Very professional. Responds quickly!May 22, 2018Verified
They make you feel like family,if you're looking for the best tasting 🎂 and icing you should give them a call.Jul 15, 2018
Candy Buffet ServicesDec 24, 2018Verified
- What should the customer know about your pricing (e.g., discounts, fees)?I aim to keep all of my prices very affordable. I believe that everyone should be able to obtain custom cakes and desserts. All of my prices are listed on my website.
- What is your typical process for working with a new customer?I find out exactly what the customer wants and I them move forward to perfect it.
- What education and/or training do you have that relates to your work?I have pastry chef experience and my food managers license