Joe's PC and Printer Repair

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About Joe's PC and Printer Repair

hired 265 times on Thumbtack

I'm not a nerd or a geek. I'm a certified computer and printer technician with over 14 years of professional experience. After working at places that charge a fortune for computer and printer repair, I've decided to offer my services at very reasonable rates.

Anyone can remove viruses, but not everyone can repair the damage they cause. I can remove viruses and malware and repair the damage they cause without having to reformat the hard drive 99.99% of the time. I don't have any "quick fixes". Doing the job right takes several hours and no one can do a thorough job in just a couple of hours or less.

I can also do any hardware repair or replacement such as screens, motherboards, hard drives, keyboards, and dc power jacks.
I also work on laser, inkjet, and dot-matrix printers, fax machines, and all-in-ones.

I am CompTIA A+ certified, as well as HP and Dell certified. I'm also certified on Okidata, Brother and Xerox printers. I have extensive experience on all other major brands of computers and printers such as Acer, Asus, Lenovo, Sony, Toshiba, Canon, Epson, Lexmark, Samsung, and others.

I charge a flat fee of $50 for any PC repair and $60 for any printer repair; that's it, no gimmicks. I don't raise my prices and then offer a discount for a limited time. I have no hourly rate or diagnostic fee.

Hablo espanol

Location

Fort Worth, TX 76111

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Reviews

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  • 5/5 stars Computer Repair Verified Review

    Unfortunately, the mobo for my laptop needed to be replaced and it was not possible to locate a replacement - not at all Joe's fault. He quickly identified the issues, kept me informed all along the way, and did everything in his power to help me.

  • 5/5 stars PC Computer Repair Verified Review

    A wonderful technician at a reasonable rate.

  • 5/5 stars Computer Repair Verified Review

    I already posted a review

  • 5/5 stars Computer Repair Verified Review

    Joe was professional and kind.

  • 5/5 stars Computer Repair Verified Review

    Computer was running very slowly. Joe corrected this issue. He is very professional and completed the job by the next day! Exceptional, quality service. Will definitely use again!

  • 5/5 stars Computer Repair Verified Review

    Joe responded quickly to my search for PC laptop repair. He was easy to communicate with and knowledgeable about my computer. The best part of hiring Joe was the $50 flat rate fee for service--no matter what the fix or how long it would take (my computer did not need parts ordered which would have been additional). So often a repair job is so expensive that we just end up buying new. I wish all repair services worked like Joe's.

  • 5/5 stars Computer Repair Verified Review

  • 5/5 stars Computer Repair Verified Review

    Joe saved my laptop on a holiday weekend for a very reasonable cost.

  • 5/5 stars Printer Repair Verified Review

  • 5/5 stars Computer Repair Verified Review

    Great service! My computer is working great now and he finished fixing it in 1 day.

  • 5/5 stars Computer Repair Verified Review

    Joe diagnosed the laptop quickly and identified the problem promptly. The first attempt at fixing the issue didn't work too great, but Joe was quick to correct it. The laptop is running very well now with no complaints. Very reasonable pricing.

  • 5/5 stars Printer Repair Verified Review

    Joe helped identify that there was no issue with my printer and did not charge for this service. I would take my printer to him if needed.

  • 5/5 stars Computer Repair Verified Review

    Really great!

  • 5/5 stars Printer Repair Verified Review

    Fast and affordable!

  • 5/5 stars Computer Repair Verified Review

    Replaced keyboard. Quick turnaround. Really reasonable cost.

  • 5/5 stars Computer Repair Verified Review

    Joe is a computer Wizard. Fixed my kid's laptops: no Muss no Fuss. Would highly recomend for resonable, no BS computer repair.

  • 5/5 stars Computer Repair Verified Review

  • 5/5 stars

    I brought him two printers in the afternoon and he had them ready the next morning. What I thought was going to an expensive bill turned out to be only labor charges. I'm bringing him a laptop next week.

  • 5/5 stars Computer Repair Verified Review

    Just met with Joe. Seems like a very knowledgeable repair person. Most importantly, just like he explained upfront, no hidden fees, no run around. He asked a few key questions and took my product for repair. Upon completion of his work, I will give a more detailed review and recommend his business to many of my retired Army peers in the area. STANDING BIE.

  • 5/5 stars Printer Repair Verified Review

    couldn't be better

  • 5/5 stars

    He replaced the motherboard in my laptop at a very affordable price and didn't lose any of my data. Will use again.

  • 5/5 stars

    I've been using Joe for about 3 years now. Whenever I have a computer or printer problem I bring it to him because I know he'll do an excellent job without overcharging me. He's very honest, too, because there were a couple of times that he didn't charge me when he realized that I didn't really have a problem and explained to me what it was. I wholeheartedly recommend him.

  • 4/5 stars Computer Repair Verified Review

    Good service fast and honest I'm happy with that.

  • 4/5 stars Computer Repair Verified Review

    Joe was fare with his prices, fast on fixing the problem and a true gentlemen, Highly recommended 👍 👋

  • 5/5 stars Computer Repair Verified Review

    I was very frantic because I had to idea where to take my computer to be serviced & very nervous not knowing how much it was going to cost. Then Joe sent me a quote & I knew I had to give him a try after reading his reviews. Joe cleaned a virus from my computer & even help me with some security for my laptop all within a few hours. Very nice & professional guy. Will be taking my daughter's laptop in for a run thru as well. Definitely will be referring him to friends & family!!!

  • 5/5 stars Computer Repair Verified Review

  • 5/5 stars Computer Repair Verified Review

    Great job, great price, great speed. Recommend for sure

  • 5/5 stars Computer Repair Verified Review

    Joe was awesome! he was super nice and didn't charge to diagnose the problem like all the other repair places i talked to. He was also super fast, he called me back like 30 mins after i dropped it off to let me know he knew what the problem was and that he would have it all ready to go in a few days. he actually got it back to me even quicker than he initially said he would. He's now my go-to guy for any computer issues! I 100% recommend him!

  • 5/5 stars

    Joe replaced the hard drive and recovered data after my desktop computer crashed. He had the job completed in 1 day at a reasonable cost

  • 5/5 stars Computer Repair Verified Review

    Good job. Very satisfied.

  • 5/5 stars PC Computer Repair Verified Review

    My hard drive failed, Joe quickly assessed the problem and resolved the issue in less than 24 hours. I depended on my computer and only had to be without for less than 24 hours. Great service.

  • 5/5 stars Printer Repair Verified Review

    I will be using him for all of our printer issues. We have several car dealerships and tons of printers. Great service and reasonable!!

  • 4/5 stars Computer Repair Verified Review

    Needed a cracked screen replaced on HP laptop. He was reasonable in price and quick to complete. Laptop works just like before.

  • 5/5 stars Computer Repair Verified Review

    Very honest and very professional. I thought I needed a new fan because my laptop was overheating. Joe said he had a new fan that would fit it. But to my surprise he said it didn't need a fan and that it was just full of lint. He said he cleaned and applied new "paste" and it's running great. What a huge difference it made plus he saved me $20. I wonder how many other computer repair people would have been that honest.

  • 5/5 stars Computer Repair Verified Review

  • 5/5 stars Computer Repair Verified Review

    Joe is proof that you don't have to pay big bucks to get professional service. Other quotes I received were 3 times as much as his (I suspect it's because they have more overhead). But I gave it to him early this morning and he had it ready this afternoon and it's running like new. He even installed a couple of free programs to help me keep it clean. So if you get a quote from him and it seems to good to be true, don't worry. He professional, knowledgeable and very personable. Go with Joe and you won't be sorry.

  • 5/5 stars Computer Repair Verified Review

    Joe took care of my problem with my computer at a very fair price.

  • 5/5 stars Computer Repair Verified Review

    I thought I would be without my laptop for a few days. Imagine my surprise when I dropped it off at 1 pm and was told it would be ready between 4 and 5 that day... but even that was inaccurate because Joe called me at 308 PM and said it was completely checked out and charging correctly again. Wow. So blessed. Thank you! !!

  • 5/5 stars Computer Repair Verified Review

    Excellent service and price. I brought him the laptop and motherboard and he had it ready in a couple of hours. I was expecting a couple of days lol. Everything works just like before and I couldn't be happier. I highly recommend him.

  • 5/5 stars Printer Repair Verified Review

    Excellent, prompt, professional affordable. Joe repaired my printer that was printing blank pages. I dropped off this morning and he had it ready early this afternoon and it's printing great. As my only printer for my home business, I needed it back asap and Joe understood that. I'll be bringing him one of my laptops next week.

  • 5/5 stars Computer Repair Verified Review

    He did a great job and was quite professional.

  • 5/5 stars Computer Repair Verified Review

    Joe did a great job on my laptop. It had alot of issues of which I only mentioned a few but he found all the rest and fixed them. I'm seeing programs I've not seen in a long time and it just took him 1 day.

  • 5/5 stars Computer Repair Verified Review

    Excellent service extremely knowledgeable. Definate go to.

  • 5/5 stars Computer Repair Verified Review

    Joe was just great. I brought it to him early yesterday and he had it ready that evening. He let me check it before I left and it worked amazingly well. It runs so much faster now and I'm really pleased. Really affordable too. I recommend him highly.

  • 5/5 stars

    Great job repairing laptop. It was running slow and Joe determined that the hard drive was bad. He was able to copy the old one onto the new one and it runs faster than ever. Will definitely use again and recommend him highly.

  • 5/5 stars Computer Repair Verified Review

    Joe was great. Fixed my issue quickly, great customer service and VERY reasonably priced. Will definently use again.

  • 5/5 stars

    Joe Gray fixed my all-in-one printer that wouldn't pick up any paper. He had it fixed and back to me the same day. I was very pleased with the service as well as the price. I will be using him from now on and I've recommended him to my friends.

  • 5/5 stars

    He fixed my printer way cheaper than anyone else I called. He had to order a part but it only took a couple of days. Now I'm back in business and couldn't be happier.

  • 5/5 stars Computer Repair Verified Review

    He was prompt and affordable.

  • 5/5 stars

    Great price, excellent prompt service. Will use again in the future.

  • 5/5 stars

    After getting Joe's quote I read his profile and all the great reviews he has, not one bad review. I don't know how he can offer such great service at such a low price but he does and I'm extremely grateful. If you need professional computer or printer repair at a low price then Joe's your man.

  • 4/5 stars

    Joe repaired my printer that was spilling toner everywhere. I bought a new cartridge but it didn't help. I was still getting printouts with toner everywhere. He fixed the problem and cleaned out all the toner and even did the extra cleaning that I didn't expect. I will definitely use him in the future

  • 5/5 stars Computer Repair Verified Review

    Joe is always thorough, reliable, and best of all knowledgable!! For example, He worked on 3 devices for me including an old HP. He salvaged my documents and photos even though it 'died' in 2007. He fixed my main laptop's video card, and the virus on my new Venue Pro 11.
    I have no qualms about my outstanding rating.

  • 5/5 stars Computer Repair Verified Review

    Good value, nice guy. Joe fixed our PC quickly and answered our follow-up questions likewise. We certainly recommend him. Thanks, Joe!

  • 5/5 stars Computer Repair Verified Review

    Joe removed all viruses and pop ups that just flooded my screen. He had it ready next day. Works like new. Thanks again.

  • 5/5 stars Computer Repair Verified Review

  • 5/5 stars Computer Repair Verified Review

    Joe helped me with computer that had completely died on me. He quickly notified me that the motherboard was dead, and that the model that I needed was all but impossible to find, however he also pointed me to a local motherboard repair-specialist. When I opted not to fix the motherboard, Joe quickly and effectively helped me recover the information that I wanted to keep off of the laptop.
    In every interaction I had with him, Joe was punctual, professional, and helpful.

  • 5/5 stars Computer Repair Verified Review

    Good price, friendly and quick service. Will go back in the future and will refer to others.

  • 4/5 stars Computer Repair Verified Review

  • 4/5 stars Computer Repair Verified Review

    He did a very good job, in a very short time he fixed my laptop.

  • 5/5 stars PC Computer Repair Verified Review

  • 5/5 stars Computer Repair Verified Review

    Joe did an outstanding job at a fair price. good communication about prices. work done in a fast and professional manner. work done the same day the parts arrived from supplier. replied within minutes of contacting him on thumbtack.

  • 4/5 stars Computer Repair Verified Review

    My PC shut down and would not respond to the on/off switch. Joe diagnosed the problem as a bad motherboard, ordered a replacement and installed. When I picked up the PC and took it home, it worked for about a day and then went dead again. Took it back and Joe determined the replacement part was bad. In the end, he reordered a part and it now appears to be working well. However, the second part that was orderred was not designed for my chassis and we had to use a larger chassis. Joe did all of this and did not charge more than stated. Joe was very accommodating, but I think the problems were the result of supplier error, which in turn affects the customer's experience. I believe Joe did the best he could considering the circumstances. My PC was dead when I took it in, it is now working. I would likely use Joe again because I believe he is honest and knowledgeable and he sufficiently acknowledged my frustration as well as his own at the problems that were not directly his fault. This is not a negative review of Joe's capabilities. I am just trying to express that sometimes things go wrong for a variety of reasons. The real test is how one responds to the problems. One of my biggest concerns beyond getting the PC back up and running was to preserve all the files. Joe understood and accomplished this, for which I am grateful.

    Would I recommend Joe? Yes, I would because I believe he is trustworthy, competent, and will do what he says. He had to make some modifications to the other chassis to include purchasing a wireless adapter. In spite of the additional time and expense, Joe did not change his price and the PC is working.

  • 5/5 stars Computer Repair Verified Review

    I was so incredibly pleased with this man's work. My laptop pooped on me & I really needed it for school with all of my work still on it. He was fast & was able to save all of my documents in less than 24 hours. He communicated with me the problems & what I would like him to do & never raised the price when he had to reinstall my windows! I would highly recommend him!!

  • 5/5 stars Computer Repair Verified Review

  • 4/5 stars Computer Repair Verified Review

  • 5/5 stars Printer and Copier Repair Verified Review

    What a delightful surprise to find someone who has realistic prices and good service. My printer started to act up by not pulling the paper in to the print area. I took my printer in to Joe yesterday afternoon, got a call within just a few hours that it was ready, picked it up today. Somehow a small object found itself in the print area - thank goodness it did not create bigger problems. I was very satisfied with Joe's work and I definitely will be using him again with any pc and printer issues as well as sharing his card with with my friends. It is a blessing to find a talented individual with reasonable pricing.

  • 5/5 stars Computer Repair Verified Review

    Laptop repair. Replaced disk drive. I didn't feel I was ripped off. Laptop appears to be working well. Quick and easy.

  • 5/5 stars Computer Repair Verified Review

    Very quick with responses and service. If I need anything else, I will work with Joe again. Thank you!!

  • 5/5 stars Computer Repair Verified Review

    Very effective. Complete.. Very good work. Just as I expected.

    Laptop had a hard drive problem. He replaced it and copied the existing folders and files, "cloned". It worked.

  • 5/5 stars Computer Repair Verified Review

    Joe was able to remove the virus on my computer. He made the repairs timely and called with an update before installing additional virus software.

  • 5/5 stars Computer Repair Verified Review

    This man is amazing fixed my touch screen laptop with no problem. Thanx Joe

  • 5/5 stars Computer Repair Verified Review

    Joe was very professional and quickly advised me of my options he went above and beyond the call of responsibility and services rendered. You can not beat anywhere his flat rate price it is wonderful to see such dedication to customer service. I have all ready gave out Joe's number to family and friends.

  • 5/5 stars Computer Repair Verified Review

    Excellent service , price & craftsmanship :)

  • 5/5 stars Computer Repair Verified Review

    Im very happy I went with Joe, best price around and fixed my laptop in no time at all. will be having my business forever!

  • 5/5 stars PC Computer Repair Verified Review

    Joe did a great job. Fixed 2 of my computers in a few days. Brought 1 back to life that I thought was and he also backed up all my documents onto external hard drive. Reasonable pricing. Thanks Joe.

  • 5/5 stars Printer Repair Verified Review

    Although my printer turned out to be unrepairable, Joe was able to quickly examine it and let me know his verdict quickly at no charge. Good service.

  • 5/5 stars Computer Repair Verified Review

    Timely, professional, reasonable. Couldn't ask for better service. Completely satisfied. If I need computer services again I will certainly use Joe Gray. Thanks Joe for all you did.

  • 5/5 stars Printer and Copier Repair Verified Review

    Terrific--I'm relieved to know that he is close by. He really did a great job getting our printer working.

  • 5/5 stars Printer and Copier Repair Verified Review

    He had my printer fixed in 2 days and was very polite and helpful. He explained to me the problem and said to call him if I had any questions.

  • 5/5 stars Printer and Copier Repair Verified Review

    Joe did a great job!

  • 5/5 stars Computer Repair Verified Review

    Great guy very helpful and was very polite. He couldn't fix my problem, but I would still highly recommend him

    Joe G. from Joe's PC and Printer Repair replied to this review on November 8, 2014

    I was able to fix it but an affordable motherboard wasn't available.

  • 5/5 stars Printer Repair Verified Review

    Joe was easy to contact. Returned calls if needed quickly. He was quite knowledgeable at the "git-go" so to speak and was able to tell me what might be the problem with my printer and if it might require parts. It ended up being something easy and he fixed it within a day.He's fast, inexpensive, honest and helpful. I'd use him again in a heartbeat! Left him a tip (I paid cash and he called me right back to say I had left him too much money! Which I intended to do!)

  • 5/5 stars Computer Repair Verified Review

    I highly recommend Joe's PC Repair. He was very pleasant, and fixed the problem in about 30 minutes. And he only charges $40.

  • 5/5 stars Computer Repair Verified Review

    Joe Gray is very personable and kept me updated on the process of repairing my computer. He allowed me to be a part of the process by telling me over the phone his next step and would ask for my approval. He even went to the store and bought the new part my computer needed and advised me on the best deal. He had my computer fixed and ready within the day. Would definitely recommend, especially if you are on a college budget like I am.

  • 5/5 stars Computer Repair Verified Review

    He was very professional and fast. My HP laptop was giving error code of 'no hard drive found'. I tried all I could for a whole day but it still wouldn't turn on. He promised to try save my information even if he was going to change the drive. Unfortunately, he couldn't salvage the documents from the bad drive. However, he updated me on the status of things and had my computer ready in about 24 hrs. Wished he could have saved my documents but I guess there was morning he could do to a dead drive.

  • 5/5 stars Computer Repair Verified Review

    Exceeded my expectations I would recommend to everyone honest and has computer fixed very fast and has the best prices :)

  • 5/5 stars Computer Repair Verified Review

    I am very pleased with the outcome of my computer! works really well and Joe had it done within a day. Every time I called him he was right there to pick up the phone. Answered all my questions and the price was right! Will definitely recommend him and happy to know I have someone to help me!!!

  • 5/5 stars Computer Repair Verified Review

    Joe works from home so it was a little weird handing my PC over to a random man but he gave me a receipt and fixed my trojan problem in just a day. He put a free antivirus program on there for me too and texted when it was time for pickup. Great price. I'll use Joe Gray again for sure!

  • 5/5 stars Computer Repair Verified Review

    He was very helpful with fixing my laptop. He described everything and made sure I received the best deald on the parts needed. I am highly satisfied with my experience.

  • 5/5 stars Printer Repair Verified Review

    Joe was professional and repaired my printer as promised. I dropped my printer and picked it up the very next day. The price he quoted was accurate. Thanks, Joe!

  • 4/5 stars Computer Repair Verified Review

    Joe was great. He was fast , knowledgeable, reasonably priced, and personable. He helped me with a password issue on my laptop. My windows 8 has been giving me problems since I bought it and yet he was able to fix it in no time. He was easy to locate and very nice, I recommend him to anyone in a stich.

  • 5/5 stars Computer Repair Verified Review

  • 5/5 stars Computer Repair Verified Review

    Joe's service was fast and excellent, he took my computer in and in one day he found and fixed the problem I would highly recommend him to friends and he has low rate pricing for quality service.

  • 5/5 stars PC Computer Repair Verified Review

  • 5/5 stars PC Computer Repair Verified Review

  • 5/5 stars Computer Repair Verified Review

    I was very impressed with Joe. He is very knowledgeable, quick service, and most of all honest. He fixed my lap top in only one dayI will be recommending him to all my friends and those who need computer of printer repairs..

  • 5/5 stars PC Computer Repair Verified Review

    Joe did an excellent job repairing the software issues that I had been experiencing. He thoroughly understood the problem and completed work on schedule. Joe should be considered as a great resource to anyone having software or hardware problems.

  • 5/5 stars Computer Repair Verified Review

    Joe did a great job on my laptop. Went above and beyond. Very reasonable, professional, fast service. Highly recommend!!!

  • 5/5 stars Printer Repair Verified Review

Question and answer

Q. What education and/or training do you have that relates to your work?

A. I subscribe to several computer magazines and websites to help keep up to date on the latest advances in technology. I am currently working on getting a Microsoft certification.

Q. How did you get started doing this type of work?

A. I knew that I wanted to work on computers since elementary school Repairing computers and printers has always come easy to me. Like most guys, I've always liked taking things apart to see how they work and then putting them back together. I've always been interested in computers and the latest technology.

Q. What types of customers have you worked with?

A. The most common jobs are virus/malware removal for computers and ghost paper jams for printers but I also do hardware or software repairs on most major brands of computers and printers.

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