SlayIT Services

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Computer issue

Computer type

Desktop or laptop

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Introduction: Fixing computers and finding solutions is my passion. I will always do my best to make sure I deliver the best possible service and solution to whatever your need is. Windows/Mac

Overview

Hired 87 times

Background checked

1 employee

4 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Square cash app, Venmo, and Zelle.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2021

2020

Featured Projects

11 photos

Custom PC Build
Computer Repair
Network Configuration
Network Support Services
Virus Removal and Computer Clean Up
Computer Repair
Jack's did a phenomenal job fixing my laptop scree

Specialties

Computer type

,

Computer issue

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Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Excellent 4.9

80 reviews

5

98%

4

0%

3

1%

2

1%

1

0%

Read reviews that mention:

William P.

Mar 10, 2021

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Hired on Thumbtack

He quickly diagnosed my laptop issues and got it working good-as-new again. Reasonable prices and quality workmanship. Would definitely recommend his services to others in need of computer repair.

Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc.

Computer Repair

Joshua W.

Aug 15, 2021

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Hired on Thumbtack

Awesome to work with. Especially working with computers which are a delicate item to hand over, I must say he was exceptional and will do business with again.

Details: PC • Desktop • Troubleshooting needed to determine issue • At the pro’s location

Computer Repair

Anita C.

Jan 14, 2021

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Hired on Thumbtack

👏We appreciated Jackson’s work ethic. He was excellent getting to the real problems fixing my computer. Also, he showed respect and charged us by the fees he had advertised. Call him!

Details: PC • Desktop • Computer not turning on • My home, venue, etc.

Computer Repair

Kevin B.

Jan 10, 2021

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Hired on Thumbtack

I was getting a replacement fan installed in my laptop. Not only did he come directly to my apartment to pick it up, but when the manufacturer in California actually sent the wrong fan (and then revealed they didn't even have the correct one), he brought my laptop back so I could continue to use it (the fan was noisy, but the machine still worked) while he got the correct fan ordered from China, as apparently that's the only place he could get that particular part on short notice. Once the fan arrived, he once again came to my apartment to personally pick up the laptop, then had it back to me the very next day, working perfectly. And both times, I should add, he provided tracking numbers so that I could track the status of the fan shipments and therefore have some idea of how things were progressing. What really impressed me here is how he took complete ownership of the situation from start to finish—it's not like it was his fault the California manufacturer sent the wrong part, after all—including doing his best to minimize my inconvenience by bringing my device back while we waited for the part from China AND picking it up and dropping it back off after right at my apartment ... both times! 5/5, definitely will use again if I have any more computer issues.

Details: PC • Laptop • Clicking or grinding noise from hard drive • My home, venue, etc.

Computer Repair

Lou G.

Dec 27, 2020

·

Hired on Thumbtack

Jackson did a great job analyzing and repairing my HP lap top. Had issues with my drive. It is working like new now. I dropped it off on Saturday and picked it up on Sunday.

Details: PC • Laptop • Clicking or grinding noise from hard drive • At the pro’s location

Computer Repair

Credentials

Background Check

Jackson Slay

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I’ve worked for many retailers in their computer repair departments so I know how much they charge. So that’s why my prices are 50% of theirs.
What is your typical process for working with a new customer?
I like to get to know them and figure out their needs and wants so that I can best help them.
What education and/or training do you have that relates to your work?
I have 5+ years experience in break/fix type work. I’ve always enjoyed working with my hands and fixing things.

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