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Did a great work. Gave back life to dingy dirty carpets. Lessond the pet odor.
I couldn't have asked for a better experience. Demario worked with me on scheduling, was extremely knowledgeable, and professional. I just wish I had taken before and after photos because he did an incredible job - my white couch is white again and I was able to keep my rug that I thought was previously ruined due to pet odor.
This was a one time full house cleaning - no dishes, laundry or making the beds. Carlos and his partner arrived on time and were diligent and professional. Both did not smell of smoke. They had their own cleaning equipment. I did request them to use my Dyson vacuum cleaner. They worked for 3 hours. It was their first time at our home. They accidentally forgot to clean my downstairs full bathroom for the guests. For the master bathroom, the countertops were still dirty and the shower was not cleaned on the inside. They did not dust the tops of my hanging pictures (6 total) in the master bedroom. Booooo! Loved how they made my kitchen appliances and piano shine. I like that they cleaned my downstairs windows in the living room from the inside. Overall, I think they did an average job and would re-hire them if they resolved to complete what they missed and check their work before they leave to ensure quality is up to par. This team needs some improvement but has great potential if they learn from their mistakes.
I closed on my house on Tues and it became apparent by Wed. that it would need a deep cleaning before moving in on Saturday. Lashonda was able to come in on Thurs., very short notice. She was short two people but she got in there and had the entire 3500 sq. ft house cleaned in just a few hours with only one other person helping her. She did a fantastic job and paid extra attention to all the things I was most concerned with. She was able to get rid of the "dog smell" from the previous owners pets and left it feeling clean and like home. Lashonda, thank you and Ray for all your hard work and getting our house sparkling clean and I will definitely be using you guys again. Also, her rates were more than fair.
Very pleased with the overall service of Live Green. These guys are very professional and maintained good communication with me about everything from start to finish. Plus my carpets look brand new and smell great again after suffering from pet hair and odor and spilled makeup. The process was quick - less than an hour. Will definitely be calling these guys again! Highly recommend.
Clean, clean, clean carpet. Very positive attitude. Easy to work with. Helped us with same-day carpet cleaning, as we moved out. He went above and beyond to ensure that he did fantastic work. Also pet odor gone!
William came over to clean the cushions for my sectional. They had some pet odor and cat urine, but also needed just a standard cleaning. He was very punctual and much more polite than other offers. My mother asked him about 2 chairs and her patio furniture. He not only did mine, but also made hers look even better than they were when purchased!!! He has a wonderful personality and work ethic. I am beyond pleased, and so is my mother (she has already called a few friends). I will definitely use him with any future needs!
Very nice guy to deal with and very professional. Would give 5 stars but can still smell pet urine just a bit but much better than before.
Isaac came on time the carpets are clean.All my pet urine odor disappear. Will bring him back again. Thanks for all you do. Debra M. Wylie Tx
Did an amazing job with getting pet odor out of my carpet.
I received 5 quotes. I picked them based on their reviews, their website and their location although they were 25% more expensive than the cheapest offer. The service itself was great. They cleaned the house and removed the pet stain from my cat. Rooms look very clean. I didn't like that they would not respond to my message online and after I called them was told they have to take my number and forward it. I was close to move to the next quote. They honored their quote but added a surcharge for the pet stain treatment. Something I wished they would have disclosed beforehand. They were highly professional and even moved my mattress in order to clean the carpet below the bed. I would hire them again.
Trey was awesome! He cleaned 500 SF of tile and grout that had a very bad pet odor. He was extremely professional and punctual. I would hire his company again in a second. Very pleased with the quality and value of the work.
Excellent responsiveness and trustable service! After the service, carpet smells good, looks fresh and clean like new! My pet stain and odor problem are gone now. I strongly recommand him.
Great job getting cat urine odor off our couch. I can actually sit on the couch again.
4 room carpet cleaning with pet urine extraction in a rent house. Excellent job. Took the time to do it all and showed up on time.
They did an excellent job other than being quite late and being hard to get ahold of when we couldn’t figure out where they were. The carpets looked great though and they got out some tough stains and the dog smell.
John did an exceptional job at cleaning and deodorizing the carpeting throughout our entire rental property. He also cleaned the air duct vents, and dryer vent as well. The carpets are so clean now - even some serious pets stains were removed, and the entire house smells great! We will definitely be using his services again. Would highly recommend the Steamery, Inc. without hesitation.
I purchased a rug from Craigslist and did not realize there was a strong pet odor and smoke smell until I got home. I browsed around on thumbtack at 9AM for rug cleaning, received a message from Jay and he was at my house by 10AM the same day. I cannot recommend his services enough and will absolutely work with him again.
Adam was upfront and honest about the cost. Then he worked really hard and my floors look great and smell clean without any toxic material.
I had heavy urain pet stains and odors in my carpet. They came in and did a urain retraction in 3 rooms and the difference is unbelievable. The smell is gone and black dark stains are gone. I so wish I had before and afters because the difference is amazing. Well worth the money as they saved my carpet.
Fantastic job! He got up some pet stains, was super polite and professional, and on time ( that never happens!). Great work.