I have had 4 different house cleaners since I've lived in San Antonio the past 3 years, and Talya is by far the best, most effecient, and reliable. From the first time I contacted her, she responded quickly, and was more than willing to answer all my questions, come for a personal interview, and work around my schedule. I live in a large house with two kids, two dogs, and three cats, no easy task, and Talya went above and beyond staying way longer than I originally asked to get the job done, and said she would even be willing to come back the next day to do more if I was not happy. I totally disagree with the negative reviews on here, and have NO IDEA what the people were thinking, because TRUST ME, no one else does as good of a job! For example, I made a mistake and I hired one lady who obviously forgot we had security cameras, and billed me for 4.5 hours, when our cameras clearly showed her staying for only 2, and doing a horrible job! I was fed up, and Talya has basically reinstalled my faith in having an outside cleaner. She was very open about her background, name, and references. I am more than comfortable having her in my home, with my pets all day because I know everything is in good hands. I would be happy to provide a personal reference to anyone that has any questions. In summary, BEST CLEANING I've had in years!!