FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We are very competitive when it comes to pricing. If we believe the sprinkler issue is worse than expected we'll let the homeowner know before hand and let them decide before we proceed instead of handing them large bill.
- What is your typical process for working with a new customer?
I first introduce myself. I try to get all the information of the issue from the customer. The less time troubleshooting the quicker the repair equals more savings.
- What education and/or training do you have that relates to your work?
I have a bachelor's degree in electronics and I have my Irrigators license. Sometimes valve and solenoid issues can be troublesome but with my background in electronics allows me to troubleshoot and diagnose the problems more efficiently than someone who has no understanding of electronics.