This was a great deal! $65/hr plus trip charge of $29 with no stairs fee. There is also a 3.5% fee if you used a debit or credit card to pay instead of using cash. You get 2 movers and a Penske rental truck. It was cheaper than a lot of competitors. However, the punctuality was not great at all. I scheduled a move date for Monday, and was contacted by the owner on Monday 2 hours before move that they will need to reschedule my move due to his fiancé pregnancy difficulties. Being pregnant myself, I understood but very disappointed and discouraged bc it set me back a day. I owned and operate a credit repair business from my apartment, I have to keep the doors close for 3 days instead of 2. When I asked for a discount due to the inconvenience of rescheduling, I was told no that I was already given a discount of the initial price of $65 - keep in mind this is the price that was given me when the owner contacted me about moving service. Overall, they got the job done in a hour and half, moving my biggest items from one apartment to another in the same apartment complex. The 2 movers followed my directions, was very nice, and effective. One of them gave my bf a bottle of wine, to celebrate the coming of the new baby! I thought that was nice. I did have a scruff mark on my DVD/TV stand but at this point, I’m just glad to have most of my things moved. Would I use them again, I’m not sure... I probably would if the price is right. But keep in mind u get what u pay for and the value they offer for $65 was still great! This is my honest review!