Neighborhood Hero Tech
Neighborhood Hero Tech

Neighborhood Hero Tech

contact for price

Topic areas
Sorry this pro can’t do your job, but we know other pros who can.
Introduction: Hi, I'm Colby and I offer services in IT. Growing up in a revolutionary tech generation established my passion for everything technology. I've proven myself as the go to person for friends/family involving tech services, and have perfected my craft in helping customers find accurate solutions regarding their computer needs. Since I've spent ample time as a computer sales consultant and teaching people how to use their devices, I've developed great knowledge. This helped me decide to create my own platform for helping people. Amazing customer service while being efficient and methodical. I want to help people with any frustrations or complications they find involving Technology. I'm a dedicated, hard working individual with the instincts and problem solving skills to accomplish any task presented to me. Services I offer but are not limited to: - Windows PC and Mac OS optimization - Virus removal - Hardware fix for Computers, Tablets, and Phones - Website marketing and consulting - Network Setup and Troubleshooting; router installation and repair - Printer Setup - One on one computing lessons - Smart Device Setup - Device recommendation and consulting I can help with residential services or any business needs. From laptops to cameras, gameboys to routers, Ive had hands on experience with various devices since I was 10 years old. I built my first PC when I was 14 and successfully mined Ethereum with a personally built six GPU rig in 2017. Making technology work for myself and others the best way possible to make our lives easier is my passion. Feel free to reach out and start a conversation. I look forward to helping.
Overview

Hired 9 times

Background checked

1 employee

2 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Venmo, and Zelle.

Social media

Facebook, Instagram

Featured Projects

4 photos

Reviews

Exceptional 5.0

9 reviews

5
100%
4
0%
3
0%
2
0%
1
0%
Customers say...

This pro effectively solves various tech issues, demonstrating expertise, patience, and professionalism. Customers appreciate their local presence, affordability, and ability to save money on repairs. They often recommend the pro's services and express gratitude for their thorough problem-solving skills.

AI-generated summary of customer reviews

pro avatar
Marcia T.
May 12, 2022
·

Hired on Thumbtack

Hired on Thumbtack

Colby was very patient and worked with me to solve my computer issues. I definitely will call him the next time I need computer help.

Details: Personal (Home) • Technology support • Computer • Remotely (phone or internet)

Network Support Services
pro avatar
Etta B.
Apr 29, 2022
·

Hired on Thumbtack

Hired on Thumbtack

I called Colby after an online search because my 6 month old printer had gone haywire. I was shocked to find he was in Texas, and I was in PA. He took control of my computer and checked out everything with the final diagnosis being that I needed a replacement from HP. He phoned them, and we had a three way conversation. He could tell them in concise computer terms what was wrong very quickly. At first they said for $15, I could have it overnight, then they came back and said I was not eligible so I should pay $1 ad get it sometime within a week,. Then something was wrong on their end with the payment and it could be completed before the end of their work day. He got them to promise to call me at 11 am the next day. They never did. He called me at 2 p.m. and for no charge we again rang HP center. He did all the talking and I had a computer in 24 hours with no charge. He was polite, pleasant and certainly went the extra mile. Hats off to to Colby!

Details: Personal (Home) • Technology support • Computer • Remotely (phone or internet) • My home, venue, etc.

Network Support Services
pro avatar
Eddie K.
Jul 2, 2022
·

Hired on Thumbtack

Hired on Thumbtack

Colby is excellent! Fixed all our problems. Very personable and professional. Love that he is local also. Would recommend to anyone needing tech help.

Details: Personal (Home) • Technology support • Router • My home, venue, etc.

Network Support Services
pro avatar
Laura S.
May 5, 2022
·

Hired on Thumbtack

Hired on Thumbtack

Colby was extremely helpful! Smart, thorough, patient, and personable. He was able to solve my tech problems and save me money headaches. I would definitely hire him again and recommend to all!

Details: Personal (Home) • Technology support • Computer • My home, venue, etc. • Remotely (phone or internet)

Network Support Services
pro avatar
Keith C.
Apr 18, 2022
·

Hired on Thumbtack

Hired on Thumbtack

I had a great experience with Caleb today! He was able to help me trouble shoot the issues and solve my connectivity issues. I highly recommend him and his services.

Details: Personal (Home) • Network setup and installation • Router • Remotely (phone or internet) • My home, venue, etc.

Network Support Services
Credentials
Background Check

Colby Canterbury