InFix Appliances Repair

Houston, TX

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About this pro

We repair all major brands.

InFix Appliances technicians carry approximately 90% of the parts for your household appliance repairs. If we do not have the part that your household appliances need, we will get the part and bring it back at no additional cost. Here, we offer you a full, one-year warranty on parts and 90 days on labor.

Our service area includes the following: Bellaire, Champions, Mission Bend, Pecan Grove, Stafford, Tomball, Memorial, Magnolia, Brookshire, Cypress, Fulshear, Richmond, Sugar Land, The Woodlands, Cinco Ranch, Katy, Missouri City, Rosenberg, Humble, Spring, Pearland, Houston, and Jersey Village.

Location

Houston, TX 77042

Years in business

8

Times hired on Thumbtack

101

Reviews

69 Reviews
  • Regal G. Jun 24, 2017
    Appliance Repair or Maintenance
    Verified Review
    Awesome work with the diagnosis
  • Ivory E. Jun 16, 2017
    Appliance Repair or Maintenance
    Verified Review
    Tech arrive on time and was able to diagnose the problem. Very professional, we will schedule the repairs for a later date
  • Anthony F. Jun 9, 2017
    Appliance Repair or Maintenance
    Verified Review
    Very responsive to getting the job right.
  • Carol D. May 7, 2017
    Appliance Repair or Maintenance
    Verified Review
    It was way too expensive. Once they hooked me for the $50, I did not have a choice, but to use them, and it costs me $250 for a seal. I will never use them again.
  • Sweeya R. Apr 27, 2017
    Appliance Repair or Maintenance
    Verified Review
    Prompt and Professional.
    I called Infix to repair my Cooktop. The knobs to one of the burners was broken and after dealing with 2 unprofessional , tardy technicians sent by my crapy Home warranty company (FYI which is Choice) for over a month ,i decided to take care of it myself and went with Infix. They were very prompt and took care of the job in less than 24 hours. they were onetime , kept me posted through out the process and most importantly finished the job sooner than expected. My only complaint would be that the part that they had to replace was more expensive through them but it was still a good trade off for the promptness and thorough job they did. Kudos.
  • David W. Mar 6, 2017
    Appliance Repair or Maintenance
    Verified Review
    LG French Door Deicer Fixed
    LG French Door Fridge Freezer LFX25991ST, ice maker stopped working - after some research I took the freezer chest apart myself to get at the ice maker fan - it was iced up, chipped the ice off and put it back together. started making ice cubes but then stopped. Sears diagnosed the motherboard and wanted >$600 to fix it, so I replaced the motherboard myself for $120, system is still shutting down but with deicer heater error code. Finally I decided to get some in to look at it, found InFix on thumbtack and checked out their references on Yelp - looked good - $45 call out which is offset against the repairs. Arrived on time and Victor soon had the freezer apart again, whole back panel and inside it had iced up due to auto deicer not working. Diagnosed the heater fan as faulty (annoying as it sits right next to the ice making fan and I'd been in there two weeks earlier) - but I'm not an electrician so didn't check the rest was working. Victor got a quote on the part for $165 and a fixed labor charge of $145, about 2.5 to 3 hours after arriving it was back together and working. 1 year warranty on parts and labor, that was Feb 24th - now 6th March and still working fine - highly recommend these guys.
  • Ryan S. Jan 9, 2017
    Appliance Repair or Maintenance
    Verified Review
    Sam is the man.
    Sam came to fix my dryer and was professional and very knowledgeable. First visit he was able to diagnose the issue and show me what was wrong with it and then we made an appointment for him to come back and he fixed it within ten minutes...and it's working like new now. Definitely would recommend for any appliance repairs.
  • Phan N. Dec 26, 2016
    Dishwasher Repair or Maintenance
    Verified Review
    It turns out that the dishwasher switch is off. Lesson learn for next time. Basically no fix at all, but I still have to pay the trip charge, quite significant from originally quoted
  • Steve L. Dec 9, 2016
    Appliance Repair or Maintenance
    Verified Review
    INFIX saves the day -- dishwasher and double oven
    These guys are absolutely the best. They seem to be able to fix just about any appliance. They are quick and very professional.
  • Ms M. Dec 2, 2016
    Appliance Repair or Maintenance
    Verified Review
    EXTREMELY DISAPPOINTED!
    I hate giving bad reviews. I really do. But I have to be honest. So I hired this company because my GE Upright Freezer just completely shut down> I hired them. On 12/1/16 I received a call from them at 4:37pm and they stated that they will be at my home at 5:05pm. They did not arrive until after 6pm. I cannot stand EXTREME Tardiness. When they arrived there I also had other Technicians there for something else doing a repair. So InFix Appliance came and looked at my freezer and IMMEDIATELY said oh its your Freezer Board thats out. They looked at it and called for the part. They told me $199 for the part and $100 for the labor. I said WOW, im going to call around and see if I can find the part myself. They also looked at my dryer but thats irrelevant to this. So i declined the service because it was seriously Expensive. They gave me my estimate and then left. SO! here is the part that you all need to know about. The OTHER technicians that were there fixing something else in my home, said, "Mam do you want me to look at that for you? He looked at it for appx 5 minutes or under and VIOLA! my freezer was working. INFIX was trying to charge me $400 for something that was not broke. It was just a loose Screw! thats all it was people. I would NOT reccommend this company at all. The pic you see below is what my Freezer Board looked like AFTER the other man looked at it and fixed it. Before it would not even come on. The other pic is the estimate that i received.
  • Don W. Nov 15, 2016
    Dishwasher Repair or Maintenance
    Verified Review
    InFix Appliance Repair, timely service, thanks DW
    Came out on time, found the problem, thanks DW
  • Justin D. Nov 7, 2016
    Dishwasher Repair or Maintenance
    Verified Review
    I had a great experience with InFix. Very knowledgeable and quick!
  • Marti H. Oct 6, 2016
    Appliance Installation
    Verified Review
    Late to the appointment. It did an outstanding job once arrived
  • Adewale A. Oct 1, 2016
    Washing Machine Repair or Maintenance
    Verified Review
    Just Okay
    Okay service
  • Katy C. Sep 17, 2016
    Appliance Repair or Maintenance
    Verified Review
    Courteous and professional
    They were courteous, prompt, friendly and professional. They replaced the compressor and started on my refrigerator. They did have to come back the next day as it was not cooling, but they did come right back out, found the problem, and got it going. Has been working great! I intend to have them back out to look at my over, washer, and dryer.
  • Joe I. Sep 15, 2016
    Appliance Repair or Maintenance
    Verified Review
    Poor customer sergice
    First of all they provided a quote for just their service call, when I clearly provided a model number for a refrigerator and told them to price a new compressor installed. So the low price quoted was just to get me to call them. After I called them and found out the $50 was just for service, I asked for a quote for a new compressor. They committed to calling me back in a few hrs. That was 5 days ago. No response back yet.
  • Carly S. Aug 24, 2016
    Refrigerator Repair or Maintenance
    Verified Review
    Excellent service! Very friendly and knowledgable. Highly recommend!
  • Alejandra M. Aug 15, 2016
    Appliance Repair or Maintenance
    Verified Review
    Made an appointment to fix an appliance (we are a commercial location and it was urgent), they never showed up and didn't call to let us know they were not honoring the appointment.
  • Michelle W. Aug 1, 2016
    Washing Machine Repair or Maintenance
    Verified Review
    Same thing I paid them to fix is still not attached.
  • Uzair A. Jul 16, 2016
    Refrigerator Repair or Maintenance
    Verified Review
  • Jessica W. Apr 22, 2016
    Appliance Repair or Maintenance
    Verified Review
  • Rabia S. Apr 8, 2016
    Washing Machine Repair or Maintenance
    Verified Review
    Great service! Prompt and very professional. The servicemen quickly diagnosed the problem and even cleaned up before they left. Job well done!
  • Stephanie L. Mar 21, 2016
    Dishwasher Repair or Maintenance
    Verified Review
    He did a great job! I thought I was going to have to buy a new dishwasher
  • John H. Mar 17, 2016
    Appliance Repair or Maintenance
    Verified Review
    I contracted for two jobs on the same day: My clothes dryer and my dish washer. Both were diagnosed thoroughly. The clothes dryer neede a new heating element and the dish washer needed a new control strip. The heating element was replaced and the clothes dryer works great. This was a job well done. If that was the end of it, I would have given 5 stars. But, sadly, the dish washer is another story. The control strip needed to be ordered and a price quoted. The tech said he would call back with a price. That was Saturday. Late the next Monday I had not received a call so I called him and had to leave a message. No call back. Tuesday I called again and spoke with someone whose said they would check it out and call me back very soon. Nobody ever called me back. The follow up service from this group is ZERO. That is why I gave 2 stars. Also, the charges are competitive if just a little high, but not unreasonable. The knowledge they have and the ability to repair all appliances is worth the cost. I just wish they could respect the customer a little more with a returned phone call.
  • Jacob P. Feb 2, 2016
    Refrigerator Repair or Maintenance
    Verified Review
    Sam was great, quick response and very professional. Would not hesitate to hire him again.
  • Simon L. Jan 28, 2016
    Appliance Repair or Maintenance
    Verified Review
  • Monte E. Jan 21, 2016
    Appliance Repair or Maintenance
    Verified Review
    Sam was very professional, fixed the problem immediately(had the part on the truck). Will use again.
  • Michele B. Jan 19, 2016
    Dishwasher Installation
    Verified Review
    Sam was friendly and quick on installing our dishwasher, will definitely recommend him and use him again if I ever need any service with my appliances. Thanks Sam!
  • Angela B. Jan 13, 2016
    Dishwasher Repair or Maintenance
    Verified Review
  • Vaibhav S. Jan 12, 2016
    Refrigerator Repair or Maintenance
    Verified Review
  • Stephanie B. Jan 6, 2016
    Refrigerator Repair or Maintenance
    Verified Review
    Great job....spent lil more than I wanted, but got the job done fast with ease. He had part on hand.
  • Trenidy M. Dec 21, 2015
    Refrigerator Repair or Maintenance
    Verified Review
    Sam was very professional and quick! I called him because my refrigerator wasn't cooling! I had milk for my infant I was worried about spoiling and food for us in there! He made himself available and came same day! He quickly diagnosed the problem and gave us a quote! He was very reasonable and fix the problem in less than 30 minutes! I called him the the next day because it still didn't seem to be cooling but he said to give it a few more hours and if it still didn't he would come back out to check it! Luckily it started cooling and that wasn't necessary! Thanks again Sam!
  • Sheridan J. Dec 18, 2015
    Washing Machine Repair or Maintenance
    Verified Review
    Sam is knowledgeable, respectful and prompt. Fixed the issue right away.
  • Alena K. Nov 26, 2015
    Oven and Stove Repair or Maintenance
    Verified Review
  • Sarah G. Nov 25, 2015
    Oven and Stove Repair or Maintenance
    Verified Review
    Our old oven stopped working after a co-worker decided to use the "self wash option". I put out a request, Sam was the first to respond, came the same day! Sam and his technician were very detailed, and explained exactly what happened, and what needed to be fixed. He replaced the broken part, and had our oven working in about an hour, the day before thanksgiving! Amazing service, very polite, and very professional. 10/10 will refer to friends, and will use again! I highly recommend InFix Appliances Repair to anyone!
  • Lin Z. Nov 19, 2015
    Dishwasher Repair or Maintenance
    Verified Review
  • Christopher O. Nov 15, 2015
    Refrigerator Repair or Maintenance
    Verified Review
    Sam did a great job and was very professional. He explained everything and did the job.
  • Yolanda F. Nov 10, 2015
    Dishwasher Repair or Maintenance
    Verified Review
    Thank you for fixing our dishwasher! I was pleased with my experience with Infix Appliances Repair and will recommend their services to my friends.
  • Jim M. Nov 6, 2015
    Appliance Repair or Maintenance
    Verified Review
  • Dianna L. Nov 6, 2015
    Refrigerator Repair or Maintenance
    Verified Review
    Sam was quick to repair our refrigerator. He seemed extremely knowledgeable about our problem and he fixed it. We were impressed with his knowledge of all the appliances in the house. We are very pleased and we have his number in the event we need him again.
  • Rebecca A. Nov 5, 2015
    Dishwasher Repair or Maintenance
    Verified Review
  • Sally B. Nov 3, 2015
    Appliance Repair or Maintenance
    Verified Review
    Repaired dryer same day as requested. Courteous, capable. The dryer works now!
  • Janet M. Oct 28, 2015
    Washing Machine Repair or Maintenance
    Verified Review
    Quick response, polite technicians, honest evaluation of problem
  • Robert D. Oct 27, 2015
    Refrigerator Repair or Maintenance
    Verified Review
    Refrigerator was leaking water from underneath. Sam immediately knew what was wrong,and fixed it Very impressed with the knowledge and professionalism of Sam and Francisco who helped him with the project. Will definitely use them again. RC -10/2015
  • Adrienne V. Oct 14, 2015
    Oven and Stove Repair or Maintenance
    Verified Review
  • Laura P. Oct 14, 2015
    Washing Machine Repair or Maintenance
    Verified Review
    They were right on time and gave me an honest assessment of my problem.
  • Stephen E. Oct 12, 2015
    Appliance Repair or Maintenance
    Verified Review
    Fixed refrigerator ice maker, replaced front loading washing machine seal and parts, and cleaned separate ice machine.
  • Gilaan K. Oct 12, 2015
    Appliance Repair or Maintenance
    Verified Review
    Sam was efficient and quick to fix our washer. I like that he offers a 90 day warranty. I will definitely recommend him and will use in near future for other appliance repairs.
  • Donna P. Oct 2, 2015
    Washing Machine Repair or Maintenance
    Verified Review
    Prompt, honest and efficient. I will use them again.
  • Erin G. Oct 2, 2015
    Oven and Stove Repair or Maintenance
    Verified Review
    They assessed the issue and were able to repair the stove the next day.
  • Chaitanya S. Sep 25, 2015
    Dishwasher Repair or Maintenance
    Verified Review
    Helped me diagnose the problem with my dishwasher, replaced the motor and the garbage disposal. Sam was very prompt and very easy to work with. He knew what he was talking about and within 24 hours he got everything resolved and setup
  • Harry F. Sep 16, 2015
    Refrigerator Repair or Maintenance
    Verified Review
    Excellent experience. Honest and reliable. Highly recommended.
  • Stephen T. Sep 4, 2015
    Washing Machine Repair or Maintenance
    Verified Review
    Reasonable service fee and was reasonably on time. Sam is also knowledgable. Unfortunately, it was a Sunday and he didn't have the part I needed to fix the dryer. Also, his quote for the part I needed was way more than what is standard online.
  • Erma L. Aug 25, 2015
    Appliance Repair or Maintenance
    Verified Review
    Sam was very quick. He called said he was in the way and wasted no time getting here. Did a great job, and stayed for a few minutes to make sure everything was working properly. Thanks Sam!!
  • Anya E. Aug 24, 2015
    Appliance Repair or Maintenance
    Verified Review
    Quick and knowledgeable. Resolved the issue with my ice maker in no time. Will call again whenever I need appliances serviced!
  • Angela S. Aug 19, 2015
    Appliance Repair or Maintenance
    Verified Review
  • Rosa F. Aug 15, 2015
    Washing Machine Repair or Maintenance
    Verified Review
    Sam is a very straight forward and professional person. My washer is fix and working good. Now I have someone to call whenever something is broken. Really happy about everything.
  • Alexander L. Aug 14, 2015
    Refrigerator Repair or Maintenance
    Verified Review
    Did exactly what he said he would. Great price and I like the fact I was given a warranty on his parts and labor. I highly recommend infix (sam).
  • Duane L. Aug 11, 2015
    Refrigerator Repair or Maintenance
    Verified Review
    Ice maker not working. Replaced it but felt $250. Was a bit much. Still did not produce ice and replaced again. Again, did not produce ice this transpired over a months time. Eventually brought old Ice Maker back and refunded 163.00. Determined the freezer may not be getting cold enough. Suppose to arrange a time to come back but have not heard from anyone in over a month now so I moved on without them
  • Steve B. Aug 2, 2015
    Refrigerator Repair or Maintenance
    Verified Review
    Sam came out and was prepared for various problems with the fridge. He had the parts on hand and repaired our GE fridge in a short amount of time. Excellent service.
  • Denny C. Jul 28, 2015
    Dishwasher Repair or Maintenance
    Verified Review
    Sam was very quick determining what the issue was with my appliance (literally less than 5 minutes) and he gave me an immediate diagnostic. Great communication from scheduling the appointment until he arrived at my home. Hire him.
  • Cheryl P. Jun 14, 2015
    Appliance Repair or Maintenance
    Verified Review
    Sam was very quick and professional. He even showed up on a Sunday!! He was on time - even text me when he was on his way- and had the part needed with him! I would definitely recommend him and call again if needed.
  • Charles R. May 4, 2015
    Appliance Repair or Maintenance
    Verified Review
    It was on a Sunday, and I really needed to get my refrigerator repaired because it was not cooling properly. After several attempts of trying to locate a technician on a Sunday, I finally came across Sam Sales through Thumbtack. He basically diagnosed my refrigerator over the phone, and he arrived on time to fix the problem. Also, due to a leak in my kitchen sink, he installed a brand new garbage disposal. Sam is very professional, knowledgeable, and dependable. His prices are very reasonable, and I would highly recommend his high quality services.
  • Guy R. Apr 27, 2015
    Appliance Repair or Maintenance
    Verified Review
    Hired him for washer fix, then again for disposal replacement. He was quick, confident, efficient, knowledgable.
  • Heath M. Apr 23, 2015
    Appliance Repair or Maintenance
    Verified Review
    Would have given 5 stars but they were several hours late. Once they arrived they were very professional and was done in less than 20 minutes. They also had the part on hand. Fair pricing. Would use again in a heartbeat.
  • Chris S. Apr 22, 2015
    Appliance Repair or Maintenance
    Verified Review
    Mr. Sales and his team did an outstanding job. He responded almost immediately to my inquiry and worked with our schedule to fix our dryer as soon as possible. He explained the problem and gave me detailed advice to prevent further issues. While doing an amazing job, he was also able to out price all of his competitors. I will definitely use him again for any and all appliance repair and would recommend him to anyone needing repair work.
  • Nir L. Apr 6, 2015
    Appliance Repair or Maintenance
    Verified Review
  • Laura H. Apr 1, 2015
    I gotta give Sam five stars because first of all he arrived on time and was very efficient. He fixed my refrigerator that was not cooling and now it's cooling better than before. Sam diagnosed the problem fast, explained why it was it happening and fixed it in no time! I would definitely recommend his services to everyone.
  • Lauren S. Apr 1, 2015
    Sam was a awesome tech. Very friendly, knew what the problem was and had it fixed in a prompt timely manner. I will call him again if any of my appliances go out.
  • Frank A. Mar 31, 2015
    My experience with Infix Appliances has been really good, i had them come out to check my refrigerator because it was not cooling, Sam was the name of the technician he diagnosed the problem in seconds! Im really glad he had the part in his truck so he got it fixed and saved my food from going bad, he also gave me a reasonable price which i of course said yes to. I highly recommend Infix appliances to anyone who has issues with their appliances!