ARS / Rescue Rooter Houston
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- Duke B.
Plumbing Drain Repair
They had to reroute my main line cutoff from inside to outside the house, which required cutting into sheetrock. It wasn't their job to fix the sheetrock, but they went out of their way to find a cosmetic solution, which saved me money.Jan 31, 2021Verified
- Mollie A.
Andrew was incredible! They came within 2 hours of us calling and got the problem solved right away. They were responsive and very helpful and provide exceptional service and clearly very knowledgeable about the problem. We will absolutely use again whenever needed and highly recommend.Nov 9, 2020Verified
- Amanda A.
Electrical and Wiring Repair
Bluetooth Smart Fan capable of color changing + light color change install! Thanks!Feb 2, 2021Verified
- Chawana A.
Electrical and Wiring Repair
Mr. Floyd was well aware of the problem and fixed my outlets. I feel that we were well taken care of.Nov 22, 2020Verified
- Kayla Bullock
Very helpful. Great deal during the week and free camera service and free quote for repair.Oct 13, 2020Review from GoogleARS / Rescue Rooter Houston's reply
Thank you for the review Yayla! We are so glad to hear that we were able to provide you with a great experience while meeting your needs. Please let us know if there's anything we can do to assist you in the future.
License Type: Electrician – Master (TX)
License Type: Plumber – Master (TX)
- What is your typical process for working with a new customer?Our specialists provide up-front estimates before starting work, and all of the work we do is backed by our ARS/Rescue Rooter Exceptional Service Guarantee.
- What education and/or training do you have that relates to your work?We require background checks & drug tests on all employees.
- How did you get started doing this type of work?Rescue Rooter® began in 1975 as a family-owned business in California, incorporating the Dandy and Pronto characters into their culture. The characters were created to visually translate the name and brand of Rescue Rooter to the public. The word “Rescue” means “to save or be saved from distress” and “Rooter” is a term commonly associated with plumbing; therefore, these two heroic plumbing characters became strong visual cues. Dandy represented the plumbers of Rescue Rooter, while his trusted sidekick, Pronto, represented a drain snake. ServiceMaster acquired Rescue Rooter in 1998 and ARS in 1999. These acquisitions added heating, cooling, and plumbing to their family of services, unified under the name of American Residential Services in 2000. ServiceMaster quickly began acquiring other HVAC and plumbing companies, merging them into their primary brands of ARS and Rescue Rooter. Anderson Heating and Cooling, E-Z Rooter & Plumbing, Crown ServicesSM, Axon®, Allied Plumbing Heating & Cooling, and Plug-Busters are just a few. n 2006, American Residential Services separated from Service Master forming a standalone entity under the leadership of Don Karnes- CEO and Dave Slott- President and COO. These visionaries launched the ARS / Rescue Rooter Network, unifying the locations with a common goal - United By Exceptional Service®. Additional acquisitions followed including brands such as Florida Home Air ConditioningSM, Blue Dot Services of MarylandSM, Will Fix ItSM, and RighTime Home Services expanding the national footprint of the Network.