It’s free with no obligation to hire
Hired 45 times
14 years in business
(Central Time Zone)
Mon - Sat
9:00 a.m. to 5:00 p.m.
Credit card, Cash, Venmo
Photos and Videos
Patio Cover and Awning Services
We screened in an existing porch. Had a very good experience. Katrina put together a reasonable quote, answered all our questions and helped us with some decisions. Steve, the subcontractor that did the work was excellent... he really care about the quality of the work and provided some great ideas that we accepted even though it was not what we originally wanted. In the end, Steve was right and we are delighted with the work. The quality of work was good, the timeliness was good, the cost was reasonable and the attention to details was excellent. Based on this particular experience, I would recommend this contractor.May 13, 2017Verified
Katrina and her team finished my porcelain/granite tile flooring, painting, and half bathroom installation. She was the only contractor that provided a reasonable cost out of all of the quotes I received. Her team arrived promptly each day and did a tremendous job! I will definitely use them for all of my future home projects as well as recommend them to all of my acquaintances.Sep 2, 2016Verified
Fence and Gate Installation
Nobody showed up for estimate and no answer to phones. Have tried to call 5 times. Left 2 messages. Move on to the next contractorMay 29, 2014VerifiedKDD's reply
miscommunication. we were short on staff that day to come out and had phone line issue that has been resolved.
I hired Houston Flooring and Remodeling on 7/10/2016 to remodel my guest bathroom. Before hiring this company, I went over my exact expectations for tiling job and other details. I even showed the contractor how I want my tile done using my master bathroom example. Katrina promised me that she can do an even better job than the master bath work. She assured me that her tilers are very experienced and they are able to lay the tile perfectly, with even spacings, even with one another, and without any imperfections. We also discussed that walls may not be straight (as nothing is perfectly straight in any houses) and she promised that she knows how to work with this. The scope of the work includes removing old vanity, removing old toilet, removing old floor and wall tiles, installing new backer board, waterproof ping the wall, installing new toilet, installing new vanity, installing shower faucets, installing new rough in valve, painting the walls. All materials, except backer board and thin set were provided by us. We signed a contract to complete the remodeling for $3,000. Paid 50% down payment of $1,500. All demo work has been completed without issues. Backer board installation and waterproofing work look appropriate. Soap dish insert was protruding out of the wall, so there is no way they could've laid the tile straight on that wall. However, tile work is unacceptable. The worker only laid 10 tiles and none of them are installed professionally. None of them look like what we discussed prior to starting the job. They were crooked, with uneven gaps, not flushed to the wall, etc. I wish I could post pictures on this website to provide proof of poor job. I expressed my concerns about the tile to Katrina and instead of living up to her promises of delivering perfect work, she quit the job. She blamed it on me saying that I was micromanaging the project and expecting perfection. Well excuse, me for caring about my house and my money. I had to do her job for her since she didn't catch all of the imperfections. The job was only 10% or less completed when she quit. When we hired new contractor, we had to rip all of the tile out which damaged the backer wall. She refunded $500 back, leaving us with a total of $1000 bill (30%) out of total $3000 estimate. I don't believe I should pay 30% of total estimate of $3000 for the work that needs to be completely redone. They should've either completed the job as they promised or give us a full refund. The only work that we can keep is their rough in valve installation which was itemized to $150. I think this is all that we should owe them, not $1000. They also scratched and damaged my bathtub, so I had to purchase a new one. Katrina did not reimburse for it at all. Please don't believe any positive reviews and don't fall into her trap like we did. She doesn't have the experience she claims to have. If you want your tile work to look like a DIY project, then you can hire her. Otherwise, stay clear!Aug 1, 2016Verified
Great job. Completed on time. Even negotiated with insurance to get more covered.Feb 17, 2018Verified