Authorized Appliance Repair

3.7
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(94)
3.7
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94 reviews
5
54%
4
12%
3
4%
2
9%
1
21%
Customers rated this pro highly for punctuality, work quality, and value.
  • Courtney M.

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    Very fast. Diagnosed the problem quickly. Unfortunately it was more than the freezer was worth.

    Feb 12, 2018Verified
  • Melody S.

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    I made an appointment the previous morning for Jan 10 @6:30 pm. When I called at 7:20 pm because no one had arrived, the customer service representative said that I did not have an appointment. He asked for my confirmation number which I don’t have (just my confirmation via Thumbtack) and said I must have contacted a different company. When I asked, who is Henry Wasserman (the person I chatted with through Thumbtack) his reply was “That’s our owner but may have been someone else.” There was no apology about the error on their part or an effort to try to get the situation resolved. Poor customer service. I called today Thursday to speak to a supervisor and was told to call back tomorrow.

      Jan 11, 2018Verified

    About this pro

    We provide free service call, plus 20% off. My appliance repair Houston is an appliance repair service company. We repair and service refrigerators, washers, dryers, ovens, stoves, ice makers, and ice machines. We repair and service the following brands: Whirlpool, Maytag, GE, Frigidaire, Sub-Zero, Viking,Thermador, Bosch, Asko, Electrolux, We repair these systems in accordance with the specifications provided by the manufacturer. We are factory trained to service all major brands of appliances. Also, we carry 90% of factory replacement parts on our trucks, and ensure you that only the most qualified technicians will be sent to your home. We strive for excellence and provide the best possible care for the brands that we service. In addition, we work with the manufacturers to provide you the most up-to-date and current service techniques while we work on your appliances.

    Years in business

    38

    Times hired on Thumbtack

    156

    Number of employees

    100

    Background check

    Completed
    Show more

    Photos and Videos

    1 photo and 1 video

      Q & A

      • What advice would you give a customer looking to hire a provider in your area of work?
        We are factory trained to service all major brands of appliances. Also we carry 90% of factory replacement parts on our trucks and ensure you that only the most qualified technicians will be sent to your home. We strive for excellence and provide the best possible care for the brands that we service. In addition, we work with the manufacturers to provide you the most up to date and current service techniques while we work on your appliances.

      Business hours

      Pacific Time Zone
      Sunday8:00 a.m. to 7:00 p.m.
      Monday8:00 a.m. to 7:00 p.m.
      Tuesday8:00 a.m. to 7:00 p.m.
      Wednesday8:00 a.m. to 7:00 p.m.
      Thursday8:00 a.m. to 7:00 p.m.
      Friday8:00 a.m. to 7:00 p.m.
      Saturday8:00 a.m. to 7:00 p.m.
      Coverage Area for Authorized Appliance Repair is about 20+ miles of Houston, TX.