King of Maids Cleaning & Maid Services Houston

Houston, TX

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About this pro

How does your service stand out?

We pride ourselves in simplicity and quality.

What do you enjoy about the work you do?

We like connecting folks with the best possible cleaners out there.

Location

Houston, TX 77002

Background check

Complete

Years in business

4

Number of employees

20

Times hired on Thumbtack

75

Reviews

31 Reviews
  • James L. Jul 5, 2016
    Apartment Cleaning
    Verified Review
  • Nancy V. Mar 26, 2016
    House Cleaning
    Verified Review
    Deep clean! Did great job. Told me everything upfront. No surprises.
  • Alan V. Mar 22, 2016
    House Cleaning (One Time)
    Verified Review
    Catherine did a deep cleaning of my house. She did a wonderful job. The whole time she was there she texted me to make sure she did everything I needed. I would love to have her clean my place again.
  • Miller T. Mar 5, 2016
    Apartment Cleaning
    Verified Review
  • Raquel B. Feb 10, 2016
    Move-in or Move-out Cleaning
    Verified Review
  • Lori B. Feb 1, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Pretty good job cleaning. Would have liked a bit of a deeper clean on the kitchen and bathroom, such as wiping down the outside of cabinets to remove finger smudges.
    King of Maids L. Feb 1, 2016

    Hello Lori! So sorry to hear your cleaning was not a 5 star experience with us! Thank you for taking the time to leave your feedback and let us know exactly what could be improved. We would love a chance to take care of those missed areas and make sure you are 100% satisfied with your cleaning. Please feel free to reach out if you would like to work something out or if we can do anything else to make this experience a great one!! Thank you for choosing King of Maids!

  • Evan Y. Jan 26, 2016
    Apartment Cleaning
    Verified Review
    Did a great job. I required a deep clean and my apartment looks like I just moved in again.
  • Gary F. Jan 17, 2016
    House Cleaning (One Time)
    Verified Review
    An easy to work with cleaning company. I would recommend King of Maids.
  • James J. Jan 2, 2016
    Apartment Cleaning
    Verified Review
    Nice job. Easy, quick and hassle free. Would use again.
  • Dev C. Dec 29, 2015
    House Cleaning (One Time)
    Verified Review
    Great service.
  • James K. Oct 22, 2015
    House Cleaning
    Verified Review
    Decided not to use them. They quoted me 65$ every other week in the email. Then on the phone it changed to 109$. Will find someone else.
    King of Maids L. Nov 26, 2015

    Hello James, I am very sorry for any miscommunication or confusion. Im not exactly aware of your situation but I do know that we offer a major discount to all thumbtack users which should be counted towards your first cleaning. If someone misunderstood I do apologize. Anyways, if there is anything I can help you with please don't hesitate to ask. We'd also be happy to apply that discount to any future cleaning. Enjoy your holidays.

  • Cheryl T. Sep 21, 2015
    House Cleaning
    Verified Review
    I was given a quote of $76 which would escalate to $127.00. The maid ran late and the cleaning was rescheduled for the next day. The cleaning was fine, but I requested that the bed linen stripped be washed and folded. I was told that to clean the dirty sheets would be an extra $20 bring my total for once a week to be $147.00. Too much. No longer will I use their services.
  • Gerrit V. Aug 9, 2015
    House Cleaning (One Time)
    Verified Review
  • Max M. Jul 30, 2015
    Apartment Cleaning
    Verified Review
    Great cleaning and very detailed. They were on time and very friendly.
  • Hanif J. Jul 18, 2015
    Apartment Cleaning
    Verified Review
    Very dissatisfied, my appointment was for 11a and no one showed. I called at about 1230p and was told the cleaner that was assigned to clean my house canceled. So they could have someone else tinny house at 2p. That's funny the cleaner cancels without notice and I still have to pay for services but if I were to cancel with less than 24hrs notice I would have been charged a cancelation fee. So the new cleaner comes at almost 3p and took 3 hrs to do nothing. My bathtubs and toilets were still dirty my mirrors were smugy my hardware trough out the house was still dirty. I actually cleaned everything after they left. I honestly don't plan to use the company ever again and will fight for a refund. I was sold off of the good reviews this company had. That's why I am leaving a honest review because my account was not managed correctly and the service didn't live to its description.
    King of Maids L. Nov 26, 2015

    Hello Hanif, Im very sorry for the poor experience you received from our service and I hope that our office staff was able to help you out with your refund. If there is anything you ever need, please feel free to let me know.

  • Gayle G. Jun 26, 2015
    House Cleaning (One Time)
    Verified Review
    Felt I got my money's worth. Very efficient
  • Jenny T. May 27, 2015
    Outstanding job done by this company. I would hire them again.
  • Ursula C. May 16, 2015
    Had a pleasure having king of maids over to clean my home. They were on time and very professional.
  • Elena B. May 4, 2015
    Best cleaning service around. I think the price is fair because of the awesome service King of Maids provides. Cleaning and customer service is one of the better ones I've experienced and we will be using them in the future.
  • Amanda C. Mar 29, 2015
    House Cleaning
    Verified Review
    For a one time cleaning, I expected a bit more. There was only one person. She was there most of the day and asked me repeatedly what she was missing because she needed new contacts. She also remarked on how frequently she had to change the mop water. It was a little insulting. I feel the review might be better if I had not been here. I am not writing this to bash the individual who came to my home, I just wish the experience had been a bit more professional and thorough. We miss our former company who had two people and clearly cleaned the whole house for the same price.
    King of Maids L. Nov 26, 2015

    Hello Amanda, Thank you for your honest feedback. I hope that someone at the office was able to properly assist you with the issues you faced with your cleaning. If you ever need anything please let me know and we can definitely work something out.

  • Pat D. Feb 23, 2015
    Woo hooo! Greatest cleaning service ever.
    King of Maids L. Nov 26, 2015

    Woo hoo! Love hearing such great comments. Thank you.

  • Paul R. Feb 10, 2015
  • Irby B. Jan 15, 2015
    House Cleaning (One Time)
    Verified Review
  • Kelly W. Jan 8, 2015
    Just had a great cleaning with king of maids
  • John I. Jan 4, 2015
  • Pete A. Dec 25, 2014
    Very happy!
  • Frank P. Dec 23, 2014
  • Tom W. Dec 19, 2014
  • Joe P. Nov 19, 2014
    House Cleaning (One Time)
    Verified Review
    Not good, I found a discount online for a deep clean from this company for $149.00. 1. Disappointed in cleaning 2. Maid asks for tip while cleaning 3. Only 1 maid showed up, can't deep clean with only one maid and only 2 hours. Impossible. 4. You get what you pay for and I found that out. Won't use thsi company again.
  • Suzanne S. Nov 8, 2014
    House Cleaning (One Time)
    Verified Review
  • April T. Aug 19, 2014
    House Cleaning (One Time)
    Verified Review
    I would highly recommend using king of maids. The quality of the service was beyond 5 stars. They pay close attention to ecery detail in the home. Well worth the money!

Q&A

What education and/or training do you have that relates to your work?
We always research our competitors to stay ahead as much as we can. We want to be the best cleaning service that prides themselves by truly proving a "Experience Royalty" service.
How did you get started doing this type of work?
We decided to start a convenient way a customer can book their cleaning and make sure their experience is totally stress free and painless.
What types of customers have you worked with?
We offer all sorts of cleanings such as regular/deep cleanings, move in/out cleanings, post construction cleanings as well as custom jobs (parts of a home need to be cleaned).
What advice would you give a customer looking to hire a provider in your area of work?
Don't always looks at cost. Cheap services typically never answer a phone call after job is done (bad or good).
What questions should customers think through before talking to professionals about their project?
It is not always easy dealing with customers. Some are great and some are extremely unfair. In the end we try and make everyone happy :)