I had many issues with this company.
1. They lost my booking. I happened to call them to confirm the time and they had to scramble to schedule the cleaning around 9:30pm.
2. I lived in a 3 bedroom house and I asked them to clean only 1 bedroom, 2 bathrooms, and kitchen, which is exactly how I filled out the information in Thumbtack. They told me they would charge for 3 bedroom house.
3. They called me at 6:30am the day of the cleaning to tell me that the lady who is going to clean the house was sick instead of figuring out the scheduling and finding a replacement internally.
4. I paid them $160 for a move-out cleaning that took 1 person a total of 1 hour and 45 minutes. I paid $170 before for the same job for 2 people who spent and a total of 6 hours.
5. Cupboards still had spilled spices in some of them.
6. I had to pick up broken glass pieces in the living room by hand.
7. Laundry room had pebbles on the floor, which they didn't seem to care to pick up.
8. No one ever answers the phone. I always get a message saying they are busy taking care of people.
In summary, I will not be using them again and I do not recommend them to anyone.