If I could give 11/10, I would. On our free inspection, Eddie confirmed for us that we had bed bugs. He talked us through the process and sent us a prep list. For us, he did a heat and spray combination. I tried to get pricing from other bed bug companies but I guarantee you that in Houston you will not find a better price for the same service. He also gives a 90 day warranty for his services. And on top of that, he also does a second treatment just to make sure the bed bugs are really gone(even though they are gone the first time). I can't say enough about this company. If any of my friends(or me) need anymore pest control services(especially bed bugs), then I will refer them to EnviroCare Pest Services without hesitation.