Kevin contacted me pretty quickly after I listed a small automotive powdercoat job some other shops wouldn't even bother quoting me a price for. Price was lower than I had been quoted from the other places that did respond to me. Once I showed up Kevin was helpful in going through color and texture options, because I knew nothing about coating. He uses a FIFO system, and it's a small shop, so you might be in line behind a job, but he won't skip your job to do something else that comes in. With that in mind, my bumper was done the day he said it would be. Looks great, hasn't had any flaking or scratching. Would recommend to anyone, would go back for similar work or a bigger project.