White Star Roofing

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Introduction: We are a roofing company that strives for excellency on customer satisfaction we have specials for First Responders and Senior Citizens so don’t hesitate to give us a call, we’ll gladly provide you with an estimate for your project , WE ALSO OFFER FINANCING if needed. Due to COVID-19 we take precautions following CDC GUIDELINES, we carry hand sanitizer with us at all times, Lysol, disinfectant towels, gloves and masks, and use as necessary to take care of our teams we are BBB A+ members and take care of our customers. If we do some work for you, we can do touch less service, we can invoice you via email that way you can pay us with a CREDIBOR DEBIT CARD. We also take payments trough ZELLE, VENMO, let’s be safe and let’s help each other during this times GOD BLESS YOU

Overview

Hired 224 times

Background checked

8 employees

20 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Square cash app, Venmo, and Zelle.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

2022

2019

2018

Featured Projects

46 photos

Complete reroof
Roof Installation or Replacement

Specialties

Current roof material

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Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Great 4.8

153 reviews

5

92%

4

4%

3

0%

2

2%

1

2%

Read reviews that mention:

Chirag S.

1 month ago

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Hired on Thumbtack

Carlos is an excellent roofing professional! He and his team are responsive and really listen to your concerns. He is honest and his team does great work! We needed roof repairs; the new shingles blend in very nicely! Work was done carefully, efficiently, and on time! Reasonable price as well! Highly recommend!

Details: Shingles or tiles need to be repaired or replaced • Single-level building • 11 - 20 years old • No, the project is not covered by an insurance claim • Residential

Roof Repair or Maintenance

Claudette J.

Feb 21, 2024

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Hired on Thumbtack

Awesome experience 👏. I really appreciate the work that was done to my roof. Fair price and excellent work. He will definitely be on file for any roofing needs in the future.

Details: Shingles or tiles need to be repaired or replaced • Two-story building • 0 - 10 years old • Asphalt shingles • No, the project is not covered by an insurance claim • Residential

Roof Repair or Maintenance

Deborah E.

Jan 6, 2024

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Hired on Thumbtack

Carlos showed up quickly & evaluated my roof. He examined my roof and explained the issues. The problem was caused by wood warping due to subsidence which will have to be addressed first. I was unable to hire him right away (because of slab). I have dealt with Many contractors & roofers. He is the First one that took the time to show me what the problem was , why gutters are urgent on my shallow roof vs just climbing up and charging me for a job that would not Work very long.

Details: Entire portions of roof need to be repaired • Single-level building • 0 - 10 years old • Asphalt shingles • No, the project is not covered by an insurance claim • Residential

Roof Repair or Maintenance

Mozell F.

Sep 29, 2023

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Hired on Thumbtack

Great service, answered all of my questions and did great work on my roof. I appreciate the detailed information regarding the repairs and and materials needed to complete repairs. I recommend White Star Roofing to everyone looking to hire trustworthy and professional contractors!!

Details: Shingles or tiles need to be repaired or replaced • Single-level building • 0 - 10 years old • No, the project is not covered by an insurance claim • Residential

Roof Repair or Maintenance

Shaundelyn H.

Jul 13, 2023

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Hired on Thumbtack

I would definitely recommend Carlos to others. He was very professional and answered all the questions that I had to make sure that I understood what was needed to repair a leak in my roof. He went to three different stores to find materials, and the outcome was to my satisfaction. The price that he told me previously was the price he charged he did not go up on the cost. White Star Roofing gets the job done!⭐️

Details: Shingles or tiles need to be repaired or replaced • Single-level building • 11 - 20 years old • No, the project is not covered by an insurance claim • Residential

White Star Roofing's reply

Hello Shaun, glad you’re very happy with our work, I appreciate the review and referrals to your friends, we strive on excellence and are very happy that our customers are satisfied with our work.

Roof Repair or Maintenance

Credentials

Background Check

Carlos Rivera

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We try to give the customer the best price we can do. We offer a 10% discount for veterans, first responders, senior citizens,
What is your typical process for working with a new customer?
Give homeowners different choices to do the job, explain to them pros and cons of different materials and log term benefits of using better quality roofing products.
What education and/or training do you have that relates to your work?
We have lot of hands on experience. Texas department of Insurance code shingle installers, (TDI) WINDSTORM WPI-8 high wind installation method , up to 110-130 mph wind resistance, we use on all of our jobs.