FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Most of our services are FLAT rate pricing. Some things are simply done by the hour, including diagnostic work.
- What is your typical process for working with a new customer?
Listening to the customer to find out what are their needs or problems. Once we fully understand, we provide options so the customer can choose the best solution.
- What education and/or training do you have that relates to your work?
Licensed plumbers are required to attend 6 hours of Continuing Education every year to learn what's new in the trade and learn of any changes to current plumbing codes.