Carmen Velazquez, Tax & Business Solutions CDLP, Legal Shield
About this pro
Carmen was quick, accurate, and responsive to my critical tax need. Very grateful to a true professional. As a plus, she was also the most affordable respondent!Oct 6, 2017VerifiedCarmen V.'s reply
Thanks so much for your review. Let me know how it goes at the IRS and your loan processing. Enjoy your day!
Carmen spent a lot of time working to ensure my taxes were filed properly. Having been Military, married, and residents of 2 separate states on top of purchasing a home, it made for a confusing event for my wife and I. Carmen ironed out the details and helped make our tax filing simple. Thank you Carmen.May 2, 2015Verified
Mrs. Velazquez helped me with my 2014 tax return. She is courteous, assertive, and efficient. Thanks Mrs. Velazquez!Apr 12, 2015Verified
Very knowledgeable and fast to get back to you! For years I had someone else do my taxes so I was a bit scared to find someone else. I'm glad I met her and she understood what I needed done and advised me the right way to do it. Thanks Carmen!Apr 9, 2015Verified
It was a pleasure working with Carmen. She is extremely prompt, highly knowledgeable, and provides excellent customer service. No matter what time it is, you can count on her to respond, provide feedback and will ensure that you are completely satisfied with her work. I would recommend to her to anyone in need of tax services or any other services that she provides.Apr 15, 2014Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?It depends on the type of service they need. If its tax preparation there are several options and/or bundles available and will be advised on initial contact. There are 3 Phases in Tax Resolution and each one specific to the needs of the clients.
- What is your typical process for working with a new customer?I first consult with the client, set up a phone call/skpe and get to know the client. Converse and keep abreast of their needs on a quarterly basis. Courtesy service at all times.
- What education and/or training do you have that relates to your work?Always and every year I take Continuing Prof Education that is required to maintain my license and also learning about new developments in the SEO areas to be up to date in each industry.