Chris Hodgdon's Computer Service LLC

Kaufman, TX

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About this pro

How does your business stand out?

We strive to provide the best service that we can. We work directly with our customer's, allow them input where needed and keep them in the loop of what is going on. While we work to build lasting relationships with our customers, I would prefer that we get the job done right the first time and hopefully, they will not have any future problems.

Location

Kaufman, TX 75142

Website

Background check

Complete

Years in business

18

Number of employees

2

Times hired on Thumbtack

11

Reviews

20 Reviews
  • Sonya T. Jul 26, 2017
    Always great service!
  • David H. Jul 26, 2017
    Had 3 computers infected with ransom ware. Took about 25 hours, but it looks like we are back in business.
  • Nicki P. Jul 19, 2017
    Telephone System Services
    Verified Review
    Chris is amazing! He is thorough, explains things well, honest and very friendly!
  • Sheron J. Jul 13, 2017
    Telephone System Services
    Verified Review
    Christ responded very quickly and was very knowledgable about the scope of work to be performed.
  • Teresa V. May 5, 2016
    Network Support Services
    Verified Review
    Extremely knowledgeable, answered every need we had. Couldn't ask for better service. Would highly recommend and definately use in the future.
  • Ike O. Nov 14, 2015
    Router Setup and Installation Services
    Verified Review
    Chris helped me with router wifi printer issues related to windows 10. Great guy. Knows his work. Fixed the problem without much sweat. If you are lacking patience like myself, this is the man for the job.
  • Rhonda G. Sep 20, 2015
    Chris did a great job fixing my sons computer. Very quick service and reasonably priced. Thanks Chris!
  • Joy M. Sep 9, 2015
    Computer Repair
    Verified Review
    PROMPT & EXCELLENT SERVICE, COURTEOUS & VERY WELL PRICED
  • Lawanda J. Feb 28, 2015
    Data Recovery Service
    Verified Review
    First Thank you Thumbtack I was searching for computer repairs and was blessed to run into your site. I chose Chris Hodgdon for my repairs for my Toshiba laptop and HP PC which had to be replaced. Mr. Hodgdon came to my home on Thursday evening very professional, courteous, and explained every diagnosis and repairs needed. Due to the weather my laptop and dell PC was delivered today! I was so excited he was able to save some very sentimental documents and pictures from my PC. And the cost for laptop repair, and upgrade with a return Dell desktop. Let's just say I had his money patiently waiting for him! Thanks Chris Hodgdon and Thumbtack for a Great first time experience!!
  • Richard C. Jan 13, 2015
    Data Recovery Service
    Verified Review
    Excellent service. I will defiantly call on Chris in the future and recommend him highly.
  • Lisa P. Jul 14, 2014
    Chris did a wonderful job on my computer. I am very happy with his work and the time it took for him to complete my computer. I would recommend Chirs's computer repair skills!
  • Tony E. Jun 29, 2014
    Chris has great knowledge of computer software, hardware and networking! He has done a wonderful job as well working with our website to keep it up to date and functional. He does a great job and very professional.
  • Charles L. May 19, 2014
  • Les P. May 6, 2014
    Computer Repair
    Verified Review
    Right from the initial quote, Chris was VERY prompt, and professional. Found out exactly what I needed, and explained what he could provide. Went above and beyond with the service provided, and will no doubt be using him for all future computer issues/needs. Thanks!!! Les
  • Sonya T. May 4, 2014
    I knew i had to update my old computer systems in my office. I called Chris Hodgdon he replaced both computer systems in a week with affordable prices. He has assisted us with all our questions and has been very nice. This was a great experience!
  • Kele G. Nov 4, 2012
  • Andy L. Oct 12, 2012
    Computer Repair
    Verified Review
    great service - knowledgeable and very thorough. I'll use Chris in the future.
  • Shirley C. Oct 2, 2012
  • Pat R. Oct 2, 2012
    We really like the work Chris has done for us. He got everything straighten out on our server that was messed up by the previous computer tech. His prices are very good and his work is excellent. We would definitely recommend him for all computer needs.
  • Mark R. Jul 31, 2012
    Computer Repair
    Verified Review
    EXCELLENT service and very knowledgeable. Fixed the problem fast and let me know what was going on.

Q&A

How did you get started doing this type of work?
I have handled computers for several non-profits, friends and family. They always asked my why I did not go into business for myself. While I have a job working for a local school district, I have a passion for working on computers. So many years ago I picked up my first business customer and started my business.
What types of customers have you worked with?
We do computer repair and upgrade services to keep your computer running smoothly. We are able to remove viruses and malware from your computer to help insure the safety and health of your computer. We assist in getting and setting up both new and use/refurbished computers for use in your home or business. We develop and setup wired or wireless network depending on our customers needs.
What advice would you give a customer looking to hire a provider in your area of work?
Talk with the service provider, be sure that they listen to your needs and concerns. We pride ourselves on sitting with our customers and getting to know just what they need. Make sure that they talk to you and that they provide suggestion if needed. We will always discuss your options, allow you to choose and provide information on that option and what might happen if we go a different route. We have gone to new clients before and have been told "the person before did not listen to what we asked, but instead, said I know what you need and never talked to us about it until it was time to pay." We take pride in the fact that we try to communication with our customers from the beginning to the end, so that we can be sure its done right and done right the first time.