I can't complain about the finished product. Nathan personalty came out after the work was done to QA it and recommended some fixes and they were done before he had me sign off on the job. He made sure I was satisfied. It's a great looking fence.
The crew left a bunch of trash on my patio after the first day, pizza boxes, empty drink containers, etc.... I am sure they thought they were returning the following day which they did not because of an emergency with one of the crew and they came back a few days later to finish. Because of this also I asked for a temporary dog fence to be put up because I have a doggie door and didn't want my pups escaping my yard because the project took longer than one day to complete. Nathan offered to put up one but I believe forgot as it was late Saturday evening. He offered to come out Sunday evening but I just put up one myself, costed $30, no big deal. Just something to mention.
I would hire Nathan again, he seems genuinely concerned about his customers satisfaction.