Larry had to correct some plumbing issues left by the previous repairmen, one the HOA forced me to use. This delayed him by 2 full days, however, he stuck with the job, getting the plumbers to come back not just a second time to correct a leak before he repaired the wall, but a 3rd time, when it wasn't done right the second time, either. A lessor man would have just done the drywall and tile repair and left the leaks!!! He also recognized that I am taller than my shower so, with permission but no extra charge, raised the shower head to fit me!! Overall, an EXCELLENT job!!!