FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have the best prices around and will beat any local competitors price for a similar inflatable. We do require a $25 deposit to reserve an inflatable. We only refund the deposit due to inclement weather such as rain or snow. If customer cancels for any other reason deposit is non-refundable. The reason we secure deposits is it is a way for the customer to show they are truly interested in renting with us. Once we reserve a particular inflatable it keeps others from renting the same unit, therefore if you cancel we lose business we could have had.
- What is your typical process for working with a new customer?
Typically a customer will pick out the slide they are most interested in and determine if they slide will fit in the location they choose. If they are unsure, they can contact me for further assistance and I will be more than happy to help. I then gather the details of the party such as location and time. I then email over an invoice for a deposit to secure the rental. We will contact the week of the event to confirm all the details. We then deliver the items rented, set up, and go over rules and contract. We then leave and return at scheduled time to pick up inflatable. It is a very simple process for the customer, we try to make it as simple as possible.
- How did you get started doing this type of work?
I've always dreamed of owning a party rental business. As a child I could never have the party I wanted because my birthday is New Years Eve, but I have to say it feels really good to see the happy children and parents when we arrive with the inflatables and concessions to give them the party of their dreams.