FAQs
- What is your typical process for working with a new customer?
Welcome Send a welcome email and a handwritten welcome card by snail mail. Let them know that theyll receive additional information from you over the next few days to help ensure they get the most out of your time together and the best results from the project. Kick-Off Call Schedule a quick 10 minute project kick-off call to connect personally with your client and communicate key project information. This will help reaffirm that hiring you was a smart decision and help get your provider/client relationship off to a great start. Expectations Be upfront and crystal clear about exactly what your clients can expect from you and what you expect of them. Be sure to discuss major milestones and deadlines, as well as what happens if they miss any agreed upon deadlines. Process Remind them of the process youll be taking them through for the project and communicate major milestones and whats critical to understand at each point.
- Describe a recent project you are fond of. How long did it take?
Creating computer system you can not purchase for no other company .
- What advice would you give a customer looking to hire a provider in your area of work?
We have three basic questions: 1)What are your company goal for IT solution and expectations. 2)Would you like 24/7 support and remote into the IT system on call 3)Do your budget separate your needs and your wants .