"Work quality and responsiveness distinguish a mssage therapist. Punctuality and professionalism are just givens. They have to be there but you don't choose someone because of them. Value obviously depend on price and companies get their profit which doesn't benefit the customer. Daniel worked on me at Elements after two other massage therapists, who were good, did not quite give me the level of relief I was hoping for. Besides all the good things that good massage therapists do (smooth flow, right touch, listen to what I want) Daniel had more to give. His knowledge of techniques and ability to apply them put him among the top masseurs among many, many I've had. He could vary his touch and stroke according to what he felt with a greater degree of sensitivity than most. He was great with hot stones. Beyond that, he combined styles, added stretches that helped a lot (showing me how to do them at home) and sometimes would manipulate a part of my body into a position that alleviated pain. I think he would do some home study to find the best ways to help. Can you get more responsive or give better quality than that? But I kept up at elements because I was getting great massages from Daniel. I really wanted to focus on what makes Daniel great. I had to suspend massages when I started physical therapy. When I finished, Daniel was gone. Very sad. I tried someone else once or twice, then ended my contract. I wish massage was covered by insurance the way PT is."